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coverstory_cover story 26/11/2014 18:57 Page 6 are becoming more and more crucial. Simply picking random IT hardware doesn’t work if you have to deal with real-time processing of high-bit-rate signals such as in uncompressed video over IP. S3: Hardware monitors, as opposed to software probes, have two great advantages: (a) they have the unique ability to assess the quality of service delivery across a video platform with a cast-iron guarantee that they are not in any way modifying the systemunder-test; and (b) when they incorporate the use of real customer CPE as part of the hardware monitor, they are the closest possible representation of the real customer experience being delivered by the video platform at all points in the headend and network where they are deployed. On the other hand, software-only monitoring has the benefit of being easier to deploy in many cases. Ultimately, we believe that a blend of both hardware-based and software-based test and monitoring are required to span the entire content delivery chain. Tektronix: One area where hardware-based measurement is essential is for RF measurement. Although it may be supposed that software defined radio (SDR) could replace some aspects of the hardware, in practice, the complexity of demodulation combined with the scale necessary to monitor multiple RF signals simultaneously, preclude its cost-effective use at this time. Many compressed video and audio quality monitoring devices are becoming increasingly software-based, although it is common to supply them as appliances rather than as standalone software. Torque: Simple. Any time you need a direct and physical connection to 'the signal'. Monitoring is all about checking the signal as it moves from A to B. If that's done with a coax cable, there is no choice but to connect a tap and monitor there. In a headend, there are usually two main concerns: a) Is the inbound signal coming in? (and properly?); and b) Is my outbound signal going out? (and properly!). Unless the headend itself is in the cloud, monitoring input and output of live signals can only be done with physical monitors on-site at the facility. If t