Euromedia November December 2013 | Page 16

coverstory2_cover story 28/11/2013 16:55 Page 3 device and logging each session is reduced to a single entry containing all of the vital information to monitor the session every minute including, for example, average quality being delivered and any errors. Farncombe: Whilst technology can help, organisations need to undertake a cultural shift. The boundaries between the development, test and monitoring functions of a business are becoming more blurred; processes need to be embraced from top to bottom; and everyone from the product team through to the product owner has to take a more active role in the development and test process. JDSU: We are embracing these technologies and looking to find ways we can port traditional meter or analyzer use cases to a tablet form factor. Our customers are no longer limited to manually interfacing with a specialised spectrum analyzer in an equipment rack. Any consumer can now be sitting in a window seat on a cross-country flight with Wi-Fi and troubleshoot a video service issue in real-time on an iPad. Mariner: Software defined monitoring is replacing a HW-based solutions. SDM allows service providers to offer a reliable high quality viewing experience by rapidly isolating IP video network issues before they reach the end device. Nexidia: Automated QC applications are now commonplace and used by most broadcasters. They continue to add new features thus reducing manual review. This year, for the first time, we have the availability of tools for completely automated QC of subtitles, audio description, and language identification. S3: Engineering and Operations departments need to ensure they are deploying and maintaining the best quality TV service delivery platforms possible. The solutions available from the Test and Monitor industry are evolving to help operators meet the new challenges being presented by the growth of cloud-gatewayclient, broadcast-broadband hybrid, multiscreen TV service platforms. Full testing and monitoring of these services requires an end-to-end testing perspective rather than simply trusting that each point along the chain will have been tested for standalone operation and consequently can be trusted to do its job when operational in an end-to-end system. Cloud hosting also raises new concerns about how the platform will operate in the presence of rising levels of load as new users come onto the platform. Tektronix: With ABR, there are two major 16 EUROMEDIA challenges broadly categorised as ‘content preparation’ and ‘content delivery’. In the former, ingested content is transcoded into the various representations of profiles of each programme at the various specified bitrates. Each of these profiles needs to be checked to ensure that the subscriber QoE will be acceptable. 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