euro news_news 09/05/2014 18:45 Page 2
NAGRA boosts
Yomvi OTT
N
AGRA has confirmed that its multiscreen
solution, NAGRA MediaLive, is enabling
over one million active devices for
Canal+ Yomvi, the over-the-top offering of
Canal+ Spain. This milestone marks a 182 per
cent growth in usage over the last 12 months
ended January 2014 of the service.
The Canal+ Yomvi service streams premium
live and on-demand content over the Internet to
hybrid set-top boxes, PCs, game consoles,
connected TVs, as well tablets and smartphones.
“We are extremely pleased to witness the fast
growing usage of the Yomvi service by our
subscribers since its launch in 2011”, said
Guillermo Mercader, GM of Canal+ Yomvi. “Our
vision that a successful multiscreen TV offering
must provide access to our best channels and
programmes is confirmed by the growth we
experienced over the last year. It also brings us
closer to our goal of delivering our service to our
entire subscriber base.”
“With Yomvi, we pioneered the launch of an
OTT TV platform that can deliver premium
content on a massive scale to drive our Pay-TV
business forward. Working closely with NAGRA
and other partners, our teams have excelled at
building up our expertise to make such a complex
service both user-friendly and resilient to network
constraints,” said Adolfo Remacha, CTO of Canal+
Spain.
“The success of the Yomvi multiscreen service
is a clear indication that consumers appreciate the
true value and convenience of multiscreen TV,”
said Jean-Michel Puiatti, SVP of NAGRA’s
multiscreen product unit. “It also shows that
bringing premium, broadcast quality, live and ondemand content to multiple devices requires a
powerful TV-centric end-to-end solution that
meets content owner security requirements,
reaches a broad range of devices and scales to
support a large number of users – and this is
what MediaLive provides.”
8 EUROMEDIA
Irdeto NOC boosts
operator support
n response to the growing
OTT and multiscreen
environment and consumer
expectation for a flawless user
experience, multiscreen,
revenue assurance and media
protection solutions specialist
Irdeto has opened new global
Network Operations Center
(NOC) in Amsterdam.
Emphasising the company’s
commitment to excellence in
customer service, the NOC offers
24/7 monitoring and rapid response
for customers deploying Irdeto’s
hosted/cloud-based solutions and
Managed Services.
“In an always-on world where
content delivery and personalisation
are enabled via the cloud, our
customers must deliver exceptional
levels of quality that match, and in
the future, surpass, video broadcast
level standards,” said Ben Bennett,
SVP Services at Irdeto. “The NOC is
designed to give our customers realtime monitoring and enhanced
service levels for our hosted/cloudbased Multiscreen and Rights
solutions. However, we will also use
the facility to track and monitor other
areas that impact our customers
businesses such as the rising trend of
global internet piracy and the need
for Revenue Assurance.”
From launch, the NOC will offer
an established and dedicated
Customer Care Team of over 40 staff
with over 300 collective years of
experience that will pro-actively
monitor Business Critical
I
Applications, Services and Hardware
in real time, allowing rapid response
to service disruptions and customer
cases.
Additional benefits of the centre
include:
l Increased support for new
Multiscreen and Rights customer
implementations – dedicated team
to reduce time to market and
deployment times by over 50%
l Full support for security and
content delivery across all devices
and operating systems, as well as a
full range of support for all major
DRMs
l Managed Services ‘mission
control’ – full monitoring and
reporting on content access for
customers, identifying trends and
anomalies within multi-screen and
broadcast data
l State of the art equipment –
over 30 screens with the latest in
4K technology in place to monitor
live streams, server health status,
and the Irdeto’s global network of
customer operations in all regions
l Full visual displays to highlight
end user request ‘heat maps’,
scrolling performance and
resource statistics and incoming
high-priority alerts
l A central source for all customer
care and monitoring issues that
enhances existing regional support
services, offering instant first-line
support
The NOC currently services 25 of the
leading pay media operators that
Irdeto counts as customers.