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Concern around network underperformance is lower but still material; one-quarter are concerned about a reduction in the quality of their broadband service since the start of the crisis. However, these considerations aren’t translating into higher demand for new forms of connectivity: 11% of households recognise the need to upgrade to full fibre broadband, while only 8% say the crisis has made purchasing 5G mobile more appealing. “We may have not acknowledged enough the vital role telcos, media and tech companies are playing since the start of the Covid-19 situation,” admits Praveen Shankar, EY’s head of technology, Media and Telecommunications (TMT) for the UK & Ireland. “From ensuring that the digital infrastructure is keeping the UK connected and the economy moving by enabling consumers to access critical online services – these companies are indispensable.” “Consumer sentiments towards TMT providers during the crisis are positive at this stage,” he notes. “But with rapidly changing demands in an increasingly volatile landscape, they need to continuously engage with their customers and respond with both agility and focus.” Report: UK altnet full- fibre coverage grows 50% A report has revealed that the UK’s independent network providers (altnets) increased their full-fibre coverage by 50% in 2019, up from 23% growth in 2018, to pass 1.2m premises. Compiled for the Independent Networks Co- operative Association (INCA) by Point Topic using data provided by independent network operators, the report – Metrics for the UK independent network sector – shows strong continued investment – with financial-related announcements up by £936m – and growth in network deployment by altnets. Rural fixed wireless connections remain stable. There has been a significant push by the Government in recent years to provide full-fibre for all, and this is reflected in the industry as it aims to reach 2.4m premises with full-fibre at the end of 2020 and 15.7m premises by end-2025. Being able to achieve this is dependent on a number of factors listed in the report, including delivery times for services from Openreach or other operators, and getting wayleaves. “The substantial increase from last year is very promising,” said Malcolm Corbett, CEO at INCA. “These impressive results are reflected in the scale of investment in the UK’s digital infrastructure. We calculate that a commitment of £6.6 billion has been announced for the independent operators. Coronavirus has demonstrated clearly the reliance we all have on connectivity. We look forward to seeing Government continuing to prioritise renewal of the UK’s digital infrastructure, both fixed-line and wireless.” At the forefront of everybody’s minds is the Covid-19 pandemic. As noted in the report, this is having a serious impact on the telecommunications sector along with the rest of society. However, the report notes that many of the operators’ other concerns are being addressed. Planning and street work delays and/or costs, which was last year’s top issue has moved down the list, suggesting that work done by Government and local authorities is starting to pay-off. In its assessment of 2019, the report gathered evidence suggesting that the UK’s independent network operators passed 1.2m homes with fixed superfast or ultrafast broadband. The majority of these use ultrafast Fibre-to-the-Premises or home (FTTP/H) and Fibre-to-the- Building (FTTB) technology. Fixed wireless networks can address up to 2.3m premises, though this is more challenging to assess accurately. The research shows that connections to WISPs (Wireless Internet Service Providers) remain stable at around 110,000. Independent full-fibre providers now have 366,000 live connections, up 23% since last year. “The independent network operator sector has seen some fantastic growth from last year,” notes Annelise Berendt, principal associate at Point Topic. “It is clear from the report that independent operators are playing a significant role in helping the UK Government reach their full-fibre targets.” Connected TV devices has risen by 35%. Both drama and news and current affairs content have helped to boost the service’s catch up and simulcast audience figures in the past month, with catch up across drama up 26% year on year, further to the recent success of the second series of Liar. Meanwhile simulcast viewing between the hours of 06:00am and 09:00am has increased by 55%, driven by Good Morning Britain’s ongoing news coverage around the Coronavirus. Steve Forde, Director of Digital Products, ITV, said “The recent uplift in the first quarter for the ITV Hub and Hub plus in both reach and consumption is hugely encouraging, as we continue to evolve the platforms and look at new ways to enhance our content.” ITV Hub viewing surges Y-on-Y   Forecast: E. Europe to add 10m digital pay-TV subs ITV Hub, the AVoD platform from UK commercial PSB ITV, hs revealed its performance results for the first three months of 2020, achieving an uplift in both reach and consumption hours.   Year on year consumption hours have increased by 82%, while monthly reach on the platform has risen by 40%. ITV Hub plus, ITV’s ad free service, has also grown 80% since the same period last year. Figures also released for March 2020 reveal how the Hub has witnessed a 49% increase year on year in simulcast viewing, owing to a strong schedule across programme genres. The current ten most- viewed shows across the ITV Hub are Liar, Coronation Street, Emmerdale, Belgravia, Sam & Billie: The Mummy Diaries, Ibiza Weekender, Ant and Dec’s Saturday Night Takeaway, The Trouble with Maggie Cole, Family Guy and The Good Karma Hospital. Additionally, viewing across Eastern Europe will add nearly 10m digital pay-TV subscribers between 2019 and 2025 to take its total to 77m. However, the region still had 15.4m analogue cable subscribers by end-2019. Simon Murray, principal analyst at Digital TV Research, explained: “The number of pay-TV subscribers in Eastern Europe will decline from 83 million in the peak year of 2018 to 78 million in 2025. Migration married with low birth rates mean that populations will fall in 14 of the 22 countries that we cover between 2019 and 2025.” The number of TV households will fall in 16 countries between 2019 and 2025 – with the region’s TV households dropping by 2.2m over this period. Russia will account for half of the region’s pay TV subscribers in 2025, but it will lose 2.9m pay-TV subs between 2019 and 2025. The number of pay- TV subscribers will fall in six countries between 2019 and 2025. EUROMEDIA 19