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Human relations
We live in a world where bad news is
the order of the day. At home, on the
road, in the office, with friends in the
local pub and even at school.
20 Distinguishing
characteristics of a
Master
1.
Commits to ethical
behavior.
2.
Matches words with
actions.
3.
Strives for excellence.
4.
Works independently of
criticism and praise.
5.
Organizes methodically.
6.
Stands tall.
7.
Listens to learn .
8.
Teaches softly.
9.
Tests strictly.
10. Proceeds patiently
11.
Treats everyone equally.
12. Assumes the lead.
13. Accepts responsibility
14. Seeks simple solutions.
15. Dares to risk
16. Reacts calmly.
17. Lives now.
18. Appreciates all life
19. Improves her/ himself.
20. Helps others.
(adapted from success.org by Bill
Fitzpatrick
In the work place, I have realized that
one of the hardest tasks any manager
has is to communicate bad news. In
large corporate, it is easy to pass
responsibility to others to do the
communicating, or use e-mail or notice boards. In one man companies
and smaller outfits, the burden
squarely falls on the owner’s shoulders.
So what is the best way to tell someone that you have to close down due
to financial strain? The best way to
tell someone they are fired? The best
dirty, you had some wrong deals
that compromised you or you
were just not appointed for that
business. Value your team.
Downsizing affects everybody.
When you have to do it, be human about it and do unto your
team members what you would
want to be done to you if you
were in their shoes. The company values your input greatly
and we will help as much as we
possibly can but the company
cannot sustain itself through the
tough times. If you are a good
employer, you might be surprised that your team would
willingly stay on with you for less
pay and fight to steer the company to greater heights. Be honest. If for instance you are leaving your employer for a competitor who is offering you more,
sooner or later, your boss will
find out that you are working for
the competition. At your exit
interview, if any, be plain but
respectful, “I am leaving for better prospects but I am grateful
for the opportunity you
have continuously given me
for contributing to the
achievement of the company’s goals. I will be pursuing greater career advancements in the same industry
but unfortunately, not
within this company”.
Communicating the bad news
way to tell your managing
director that you are leaving?
The best way to say that you
were unable to clinch a deal
that meant everything for the
company?
The starting point is developing a culture of communication. Negative news
will always be existent and so
the best thing is to nurture
grounds of dealing with the
downside of business before
it occurs. Developing a culture of communication means
that information is shared
before it is too late. For instance, a marketing executive
will const