Estate Living Magazine Precinct Living - Issue 33 | Page 51

… and should there be anything they are unclear about, they
know that they operate in a ‘safe space’ and can ask for whatever
assistance they need to deliver the best outcome for the client.
Let’s be honest here, though. Even the best plans sometimes go
wrong but, as we all know thanks in part to social media, it’s not
what goes wrong that is remembered but how you fix it. This is
of utmost importance in any business scenario, especially these
days when negative comments can spread like wildfire. As
Ferreira says, ‘we take mistakes very seriously and right up front
we like both our teams and the client to know that should there be
a mistake, we will respond to it, learn from it, and share it within
the team to ensure that it doesn’t happen again.’ Okay, so you’re
Did you know?
Servest Landscaping are accredited with
an Ecocert biodiversity certification to assist
you with creating spectacular landscapes, while
meeting environmental compliance standards. Their
expertise extends to mitigating environmental impacts
and biodiversity restoration in a way that allows you the
opportunity to benefit both socially and economically.
This is just the start of the professional approach that Servest
Landscaping takes when working in residential communities.
‘We are committed to building meaningful relationships with
clients, where trust and honesty are valued above all,’ says Andre
Ferreira, Servest’s sales and marketing director. What this means
for you as the estate manager is that you can rest easy knowing
that, to this professional team, your residents’ needs are a priority.
Servest Landscaping ensures that management staff are
equipped to lead teams, that they are well briefed with the
objectives of both the company and the client, thereby ensuring
effective delivery on all commitments – and that all equipment is
well maintained and in working order. And talking about working
order, Servest’s professionalism e xtends to each and every team
member, who is skilled to execute the work to the highest level
almost convinced. But what about security? It’s something both
you as estate manager and each one of your home owners takes
very seriously, and you cannot risk a possible breach when
everything is running so smoothly. Never fear when Servest
Landscaping is near … as all of their staff members are properly
vetted and have a security clearance.
Great that you’ve made the call, and we bet you’re delighted
that Mrs Jones can be discussing her Carpobrotus dilemmas
with someone else now – the wonderfully professional team
from Servest Landscaping!
www.servest.co.za
www.estate-living.co.za
| 49