Estate Living Magazine #liveyourbestlife - Issue 46 December 2019 | Page 48

C O M M U N I T Y L I V I N G SHOULD YOU USE MYERS–BRIGGS IN YOUR MANAGEMENT TEAM? Despite widespread scepticism, more and more organisations are using personality tests like the Myers–Briggs Type Indicator (MBTI) to create and manage their teams. Should you? Can estate managers use personality tests like Myers– Briggs to create (and manage) better teams, boards and bodies corporate? If you’ve ever sat with a team – say, a management meeting, or a board or body corporate gathering – you’ll know what chaos can look like. Dr Heather Tuffin, a medical doctor turned improvement scientist, remembers the feeling well. ‘I felt as if I was going mad when I was in management meetings,’ she says. ‘I felt as if we were having three or four different conversations, and people were talking past each other.’ Then she discovered – and applied – a personality test technique, and everything changed. ‘It hugely benefited me in realising that people use different languages, and different things are important to different personality types,’ she says. ‘Knowing that taught me how to bring it all together in a meeting.’ Tuffin now does consulting work, helping organisations to create and manage better teams. Her work is partly based on Patrick Lencioni’s landmark work The Five Dysfunctions of a Team, and also relies on on the MBTI. You may have heard of Myers–Briggs. Developed during World War II by mother-daughter duo Katharine Cook Briggs and Isabel Briggs Myers, and based on the psychiatric work of Carl Jung, the MBTI is a self-