Estate Living Magazine Invest SA - Issue 45 September 2019 | Page 52

BEING REASONABLE C O M M U N I T Y L I V I N G Most community associations seek to enforce their rules while still maintaining a harmonious community that the residents view as a desirable place to live. At times, though, these goals seem to be contradictory, and strictly enforcing the rules can result in controversy. Recent events, such as attempts to enforce association restrictions against flying flags, have generated significant media attention and, as a result, attention from state and local legislatures. These goals need not always be treated as conflicting. The use of common sense and flexibility allows the association to enforce the essential purpose of a rule, while not dragging the association into controversy that divides the community. Many governing board members believe that the failure to enforce rules in every instance will result in the loss of their ability to enforce the same rules in the future. We also regularly hear boards espouse the theory that allowing a deviation from a rule in one instance creates a precedent that will then obligate the board to allow similar deviations from the same rule in every instance. For the most part, these are canards that are not well grounded in the law, and force associations into positions of inflexibility, resulting in the belief that associations are cold and lacking in humanity, and require a legislative reining in. This article examines the legal underpinnings for these beliefs, and offers practical solutions to avoid unnecessary disharmony. To be sure, exercising flexibility and discretion requires more effort. An issue must be examined in greater detail, various alternatives must be considered, and a decision reached that supports the intended purpose of a rule while avoiding needlessly strict interpretations. Changes in the values of the community, the culture at large and current events must all be factored in. Many board members may prefer the black-and-white approach because it simplifies the process, and allows board members to devote more time to what are viewed as the essential functions of a board – reviewing contract specifications, budgeting and so forth. However, it ignores the fact that the community association field has learned that, perhaps, the most important function of a board – and a factor that builds value in a community just as much as the beauty of the landscaping – is the sense of harmony that exists in the community. In this context the word ‘reasonable’ is difficult to define. All parties in a dispute believe that they are reasonable and the other party is not. Often, the basis for a dispute is the failure of each party to recognise the interests of the other party, and, before those interests are truly understood, emotion takes over through escalating verbiage that leads the parties to believe that there is no purpose in exploring alternatives. One definition of ‘reasonable’ can be discerned from the opinions penned by our courts. In determining whether boards have acted in a reasonable fashion, courts have repeatedly looked at certain attributes of the board’s decision-making process. Did the board deliberate? In other words, did it take time in reaching a decision, or was the decision generated in a purely reactive manner? If the board did deliberate, did it take into consideration alternatives – not only the alternatives offered by the owner against whom a rule is being enforced, but other alternatives that had not yet been explored? And did the board exercise restraint? In other words, did it adopt or enforce a rule in a manner that went beyond responding to a problem that the rule was intended to address? Even where a particular judge may find that he or she would have determined a matter differently, if the board’s decision was reached through a deliberative process in which various alternatives were explored, and the least confrontational approach that would cure the ill that the rule sought to address was chosen, courts will routinely uphold boards.