Estate Living Magazine Design for living - Issue 42 June 2019 | Page 52

C O M M U N I T Y L I V I N G COMMUNITY BUILDING REQUIRES TIME AND EFFORT Community. What a nice concept. So simple. So appealing. And so elusive for residents of so many common- interest ownership developments that are communities in name only. A collection of residents who share ownership but nothing more may form an association, but they do not create a community by any definition of that term. True communities – living, breathing, vibrant communities – are not born, they are built, and the community association board is the primary architect in that construction process. Unfortunately, many boards lack both the community- building tools they need and an understanding of how to use them. The results are evident in all-too-frequent news reports of boards and owners locked in bitter battles that portray the board members as tyrants, and their communities as places in which no one would particularly want to live. Communication, commitment, and concern for the community In the common-interest ownership world, those terms are invoked with the insistence and intensity of a mantra, repeated so often that they risk becoming background noise, like the ‘buckle your seatbelts’ speech that begins every aeroplane flight. The safety information is important, but does anyone really focus on where the exits are located or how to activate the oxygen masks? We’ve heard the speech so often we think we know what do in an emergency, or assume that we’ll figure it out if the need arises. Rondebosch Oval We treat the homeowners association (HOA) mantra the same way. The concepts are so familiar and so deeply etched in our understanding, we don’t have to think about them. Association board members know communication is essential, don’t they? They know how to keep owners informed, how to involve them in the decision-making process, how to encourage their cooperation, foster their concern and ensure their commitment to the community in which they live. Boards understand and apply all of those principles to the process of building and sustaining a sense of community, don’t they? Well, maybe not. In the articles you read in industry publications, in the seminars you attend, and in the discussions you hear in board meetings and overhear in common hallways, it is clear that: