Vol. 35 Nos. 1-2 (January-June 2014)
9
EROPA Bulletin
UN e-government survey
results released in June 2014
The 2014 edition of the United Nations E-Government
Survey, “E-Government for the Future We Want”
was launched in June 2014. The report takes its
roots from one of resolutions of the UN General
Assembly entitled,
“The Future We Want”,
which highlights
the complexity
of problems that
institutions face
in a globalizing
world, and the role
of public sector in
attaining sustainable
development.
The report presents
detailed results of the
E-Government Survey
initiated in January
2014, and discusses
relevant aspects of e-government. The publication
particularly deals with global trends in e-government,
open government data, online systems for delivery
of public goods and services, e-participation, holistic
and collaborative approach to governance, and new
channels for citizen involvement. The publication
also highlights the so-called “digital divide”, and how
governments are striving for a more inclusive use of
e-government systems.
The report recognizes that e-government and innovation
can help shape the public sector as agents of sustainable
development through the use of information and
communications technology to modernize public service
delivery, processes, government data and information,
and platforms for people empowerment.
The survey implies that new, more collaborative
approaches to governance, as well as strong political
will, are needed to build the capacities of both the
public sector and citizens in managing innovative
public service delivery models. It
also reiterates that the ICT component
of e-government should always be
supported by collaboration, openness,
transparency, accountability and
participation, for it to support
initiatives towards sustainable
development. [EB]
The 2014 UN E-Government Survey is
available online: http://unpan3.un.org/
egovkb/Portals/egovkb/Documents/
un/2014-Survey/E-Gov_Complete_
Survey-2014.pdf.
E-GOVERNMENT DEVELOPMENT INDEX:
TOP 10 COUNTRIES
COUNTRY
Republic of Korea
Australia
Singapore
France
Netherlands
Japan
United States of America
UK and Northern Ireland
New Zealand
Finland
INDEX
0.9462
0.9103
0.9076
0.8938
0.8897
0.8874
0.8748
0.8695
0.8644
0.8449