Equality & Fairness Report 2020 Fairness Annual Report 2020 | Page 74

Action Diversity Strand Action Owner Time-Scale Work with our Youth Group to ensure recruitment & retention policies as well as our future operating models are attractive and appropriate to young staff recruits and tailored to customers Continue to monitor new projects as well as customer satisfaction, complaints and customer engagement by diversity strands, exploring barriers and actions needed to address disparities in outcomes Age Claire Nuttall March 2021 All Exec Team Ongoing Implement actions arising out of the PHE Disparity Review on COVID 19 GPG, BLM, BAME and also LGBTQ+ and Disability Exec Team and Equality and Fairness Group December 2020 Specifically review those staff members “shielding” during COVID19 to assess whether there is underreporting of disability status and / or any other actions required. Disability Sally Brown and Exec Team December 2020 Identify and research any good practice and practical innovative approaches to addressing issues around the BLM campaign BLM and BAME Equality and Fairness Group, Exec and Board December 2020 If you have any questions or comments on this document or want any more information about Accord’s approach to Equality and Fairness, then please contact Sara Woodall at [email protected] 72