Accord Equality & Fairness Report 2020
Conclusion
Accord has always valued fairness and diversity across
colleagues, customers and services. Our existence as a
social organisation has its origins in commitment to equality,
fairness and social justice.
Conclusion
Our customers are living in some of the most hyperdiverse
wards across the country and we work with
people from many different ethnic backgrounds as well
as people who have physical disabilities and mental ill
health and others who are vulnerable in different ways.
We are also committed to developing an organisational
culture that values people as individuals, recognising
the contribution each person can make.
This is not merely words but demonstrated throughout
all we do; leading on BAME housing particularly for
South East Asian customers, housing schemes and
services for older BAME customers to meet specific
needs, supporting BAME customers with a range of
needs such as domestic violence, mental health services
and specific support to women of South East Asian
origin with no recourse to public funds.
Accord’s customer base is diverse and represents the
demographics of the areas in which we work. These
include key inner city areas such as Sparkbrook, Balsall
Heath and Small Heath where the BAME population is
the majority. Accord’s colleague make-up also reflects
our localities in terms of ethnicity but there are
variations and our levels of declared colleague disability
are lower than average:
• Accord is well represented from a BAME perspective
across the Directorates, when compared to the West
Midlands population. However the Executive team are
under-represented being 100% white. This did not used
to be the case with Exec having good diversity however
with various events there is a much smaller Executive
currently and action needs to be taken to change the
ethnicity make-up.
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