Accord Equality & Fairness Report 2020
Analysing drop-out and refusal rates to assess whether a
similar percentage of applications from BAME households
were progressed, showed the following:
• 140 customers issued with a URN failed to submit an
application. Of these 61% were from a BAME background
• Of the 72 cases refused due to eligibility, 61% were from a
BAME background
• 74% of the potential porters were from a BAME
background
• Of the 72 cases that have completed, 67% are BAME
applicants
We are therefore confident that Accord has operated the
pilot project in a fair and inclusive manner
The Accord Way - Dedicated
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