Equality & Fairness Report 2020 Fairness Annual Report 2020 | Page 29

Accord Equality & Fairness Report 2020 Matter Thank You Award The Thank You Awards are for colleagues demonstrating and working in The Accord Way. Perhaps it’s for a particular job well done, or someone that consistently applies the behaviours in their day to day work or someone that has gone above and beyond in a particular task to achieve an outcome. UMatter We have also developed the U Matter wellbeing hub as well as mechanisms to support our staff on the front line, including resilience and de-brief sessions . Health and wellbeing was one of the areas colleagues wanted Accord to focus on from feedback from the 2018 staff survey The Accord Way - Ambitious Mental Health First Aid Following on from the Umatter campaign, over 85 colleagues have been trained as Mental Health First Aiders to support colleagues who have any concerns about their mental wellbeing. Names of MHFA’s with contact details are available on the Wellbeing Hub. Rehabworks RehabWorks is a physio service that Accord provides to support colleagues with musculoskeletal disorders. It includes access to free physiotherapy advice and treatment. The service can help with the recovery of sprains, strains and other causes of musculoskeletal pain. When RehabWorks receives the referral form, the colleague will receive an initial telephone assessment conducted by a physiotherapist who will be able to provide specialist advice and determine the next steps. 27