EOH Work Readiness Initiative - Narrative Reports 2014 - 2015 Aug. 2014 | Page 36

WORK READINESS INITIATIVE UNDER DIGITAL JOBS FOR AFRICA RAMADIMETSE MAKGATI (MENTOR) Ramadimetse is an IT Technician at the Department of Public Works. She is mentoring two learners (Rofhiwa Tshautshau and Walton Blok)26. “When they first got here they didn’t know anything. They learned and were dedicated and now they are good. Confidence was an issue when they first got here but now it is building up. I enjoy being a mentor. I enjoy “being a boss” [laughs]. They help [me] a lot. Now they know everything I am doing so my workload has decreased.” Would you recommend mentoring to other people in the workplace? “I would do. As for feeling, knowing that you have helped these people who didn’t know anything.” VERONICA MOROTOBA (MENTOR) Veronica is also an IT Technician and is mentoring Mavis Ramohlale and Mampho (Patricia) Mosikidi. Both learners were interviewed for this report. Mavis’ interview appears in the report. How are you finding the mentoring experience? “At first it wasn’t easy due to the fact that the learners were not familiar with the work environment. But as time went on everything was perfectly fine. Now I can even relax and send them to do my task. They can be able to do that on their own. their learnership and internship programmes, their management trainees, and their young professionals or candidacy programme. They also implement the internally executed projects, such as a call centre operation, and the certification of internal auditors who already have some professional qualification. The call centre operation which was previously outsourced but has now been taken on as an internal project. It sits with her directorate because it has a youth development element. Her directorate also has a water treatment project which is responsible for providing accommodation and sanitation on behalf of other government departments, especially in areas outside of municipalities. They run several on-the-job training programmes through the Department of Higher Education & Training and Sector Education & Training Authorities (SETAs). They have just over 400 technical college27 students in these programmes, as college students often miss out on work experience and bursary opportunities available for university or SETA students. They also have a schools programme for Grade 10 - 12 high performing Maths & Science students from disadvantaged areas. These students are offered bursaries for careers in the built environment after they complete their schooling. In total there are more than 500 learners in the organisation. Government has mandated that its departments should appoint up to 5% of their workforce as trainees. What did you have to do to get them to the place where they can now do your work? How important is work readiness for the learners you are dealing with here? “It involved commitment from them and from me, and to show me that they are willing to learn and to work.” “It is very important to have a work readiness workshop for the learners, especially the ones just coming straight from [studying]. It might be a person who is having a grade 12, or a person who is having a diploma or a certificate or a degree. We want to install principles in them. Time management, financial management, responsibility and accountability. What would you say to other people who are busy working and have an opportunity to mentor? Would you recommend it as an experience or would you tell them its a tough job, don’t go there? “No I would recommend them to mentor interns, even if they are not exposed to a work environment. In fact I think its better if they have not been exposed at all. It kind of shows how good you are as a mentor if I taught somebody who is clueless and then that person becomes a technician. I am very proud of myself with them. Keep on bringing them. We are ready for them. We will teach them everything we know.” VUYO SIBEKO (MANAGER) Vuyo is an Assistant Director at Department of Public Works (DPW) in their Human Capital Investment directorate. DPW employs approximately 6,000 people. It is responsible for managing the implementation of 26 Both learners were interviewed for this report. Rofhiwa’s interview appears in this report. 36 In terms of impact on the country, the community, the families, is there anything you can tell us as to how effective these kind of programmes are? “Some of their parents are not working, or a person is raised by a single parent. We normally come across cases like those. In one of our [other projects] we had 146 grade 12 st