EOH Work Readiness Initiative - Narrative Reports 2014 - 2015 Aug. 2014 | Page 20

WORK READINESS INITIATIVE UNDER DIGITAL JOBS FOR AFRICA On the importance of technology “As we are living today, we are living in a technology [world on a] daily basis. What we do mostly is technology. I saw the way people struggled, and the way I was struggling… even if things are difficult there are still a lot of people outside there that can help them, and a lot of research they can do that can take them far… We have internet, these days most people have phones that allow them to do to google research. ” DIKELEDI MALOMANE Dikeledi’s parents were tough on her, but not as tough as employers who refused to give an inch on their requirement for work experience. Fortunately she is a fighter, and does not give up. After seeking employment for years she finally got the break she needed and is now a confident and experienced IT worker. Full name Dikeledi Malomane South African Identity Number 8709240423085 Learning group System Support G1 Gender Female Age 27 Occupation IT Systems Support Technician Race African Born Mpumalanga Siblings 1 Parents Lives with both her parents in Krugersdorp Children 1 boy (two years old) Highest grade at secondary school Post schooling qualifications Learner: Dikeledi Malomane (27) Diploma in Information Technology (Programming) Currently studying Learnership in Systems Support Employer EOH MS PS Upbringing “I grew up in Mpumalanga [with my grandmother]. When I was 10 years old my mother decided to come and fetch me [to live in Joburg].” Was it a shock to see the big city? “I was scared. I take time to adjust to change. Moving from home and coming here I did not understand at all. And I was young then but I said ok because this is what my mother wants there is nothing I can do… My father is working at the mines. At least I was living with my parents.” On the importance of experience “After I completed my diploma it was difficult because everywhere you go, every company you enter, they will ask for experience. I remember I was called for an interview at Bank City in Johannesburg. Oh I was excited, I was happy, saying, ‘Oh, this is my big chance now to change my life’. Then when I got there they asked me about experience and I didn’t have any experience remember? I was just from school. They asked me about systems development. They asked me, ‘Do you have any experience in this field?’, and I said, ‘No I don’t’. The only time I remembered creating a system was at [college], but I didn’t have any experience in a workplace. Uh it was a big disappointment for me. So I had to move on.” 20