Focus on the Enhesa Helpline Service
Some specific recent examples of
questions that Enhesa was asked to
respond to are as follows:
Product Issue Examples:
Example 1
Question: Are safety data sheet in English acceptable in the EU Member States? If not what
languages are required in each country?
Operational Issue Examples
Example 1
Question: Please provide a summary of the following requirements:
Example 2
Question: Must our industrial equipment be
registered in the energy efficiency label scheme
in Vietnam?
• Fire Permit requirements (i.e. do we need inspection and/or approval by local fire protection agency or fire brigade to open a new office
or occupy a new floor after fit-out?)
Example 3
Question: Please provide a memo on the legislation that impacts finished cosmetics products in Egypt, Pakistan, Kenya, Singapore and
Honk Kong.
• Occupancy permits (do we need a local authority permission to occupy a new office or
floor after fit-out other than a fire permit?)
• Environmental permit requirements (is there an
Example 4
Countries: Austria, Israel, Lithuania, Luxembourg, Poland, Romania Azerbaijan, Turkmenistan, Uzbekistan, Belgium, Czech Republic
Example 5
environmental permit/registration required?)
Example 2
Question: Please fill in the attached template
with the required information (definition, regulatory citation, what needs to be done, authorities to report to) about occupational accidents
and illnesses.
Countries: 24 countries in the EMEA region;
11 countries in the APAC region; 8 countries in
the LATAM Region
Example 3
Question: What are the wastewater discharge
requirements in terms of COD for our Shanghai, China facility?
Example 4
Question: Could you please summarise the recent amendments to the law on occupational
medicine in France? What has changed? How
does it affect our operations? What are the
deadlines?
Example 5
Question: A supplier sent us a lot of asbestos
shipping gaskets in large containers and we
were unaware of it until this week. We have to
remove and send for disposal. Can you please
send us a memo on the requirements on asbestos in the UAE?
Enhesa Flash Nov/Dec 2013
Question: Can you provide me with the various
thresholds necessary to claim that a coating is
low VOC or contains zero VOC in the US?
Question: In Russia:
• What are the product labeling requirements for
windshield wiper blades?
• Indicate the specific information that has to
be included on the label, how it needs to be
displayed, and other requirements where applicable; and
• Also include the citation and links if available.
If you would like to learn more about
Enhesa’s Helpline Support please get in
touch at [email protected].