Enhance Regional Mobility September 5, 2023 | Page 8

By The Numbers : FY23 Q3 Scorecard Metrics

ARLINGTON ON-DEMAND

Active Riders : 32,646 Rides Completed : 203,094 Average Wait Time : 14 minutes Customer Satisfaction : 94 %

HANDITRAN

Total Requests : 55,840 Total Trips Provided : 42,204
On-Time Percentage : 95 %

TRAFFIC MANAGEMENT

Travel Time on northbound Cooper from Turner Warnell to I-30 : 21:50
Travel time on southbound Cooper from I-30 to Turner-Warnell : 22:23 Travel time on northbound Collins from Mansfield Webb to Mosier Valley : 25:52 Travel time on southbound Collins from Mosier Valley to Mansfield Webb : 26:43 Travel time on eastbound Division from west city limit to east city limit : 15:29 Travel time on westbound Division east city limit to west city limit : 15:51 Travel time on westbound Pioneer Parkway from east city limit to west city limit : 17:43
Travel time on westbound Pioneer Parkway from west city limit to east city limit : 17:16 Lane Miles with Overall Condition Index ( OCI ) < 50 : 519
Percentage of Traffic Signals Receiving Annual Preventative Maintenance : 8 % Percentage of Signs replaced that do not meet minimum standard : 4 %
Travel times are through the end of FY23 Q3 * times in minutes