22 14. Evaluation and learning
PART I: POINTS OF DEPARTURE
14. Evaluation and learning
Aim. To underline the importance of evaluating the training. Has it met your expectations? Has it given you resources that you need and find useful in your work?
It is important to evaluate the training. Evaluation can help to identify weaknesses or omissions in the training materials. It can reveal whether participants are satisfied, whether the training is relevant to your region or culture, and what needs to change. For this reason, please take a few minutes before you start the training to think about your own experiences as a helper. When have you been successful? What good solutions have you found that work in your setting? Think too about the specific characteristics of your country, situation, and culture, and what helpers need to provide effective care.
Here are some questions to consider before the training begins
• How do you know whether the assistance you give is helpful?
• Can you measure the effect of your work? How?
• What indicators would help you to measure the effect of your work?
• What knowledge would be useful for your future work with survivors? Do you need to know more about any specific issues?
• What qualifications should a good helper have?
• What good solutions do you use already? What good practices have you developed?
Here are some questions to consider at the end of the training
• Name two things you have learned in this training that are specifically useful. Why are they useful?
• What metaphors or stories would you use in your context? What metaphors or stories would help you to do your work, or help survivors to understand and manage their experience and suffering?
• What qualifications should a good helper have?
• What is specifically challenging for you in your work?
• What would you like to know more about? What would be the best method for making this information accessible to you?
To help us evaluate your experience and improve future trainings, the Trainer will invite you to complete a questionnaire at the end of the workshop. See Appendix 5.