England Handball Activator Award Resource 93143 England Handball Activator Award Resource - Page 4

4 ARRIVAL AND SET UP • Check the area is safe • If using a venue, introduce yourself to staff • Do Health & Safety checks • Prepare & set up equipment • Set up for group activities • Organise equipment for later if required COMMUNICATION Effective Communication • Plan what you are going to say, before you speak • Gain participants’ attention before speaking • Keep language simple • Listen to participants Build Rapport • Learn and use participants’ names • Smile and make eye contact • Show interest in and respect for participants BE PART OF THE EXCITEMENT Manage behaviour • Agree ground rules • Understand what the participant wants • Praise • Progress activity to maintain interest • Be a positive role model • Be approachable, energetic and understanding