Contents
Postal Address
The WOW! Awards
Business & Technology Centre,
Bessemer Drive
Stevenage, Herts SG1 2DX
Editorial Enquiries
Amy Read
Tel: 01438 310191
Fax: 01438 310001
Email: [email protected]
Please note: submitting an article does not guarantee publication.
General Enquiries
Bianca Talbot
Tel: 01438 310191
Fax: 01438 310001
Email: [email protected]
Email: [email protected]
Page 4 Be A Winner In 2014
Page 8 Medway NHS - Celebrating 3 Years
Page 10 Notice Board
Page 12 Emotional Intelligence:
Nature or Nurture?
Page 18 Top Tips For Team Success
Page 20 Customer Service Heroes
Page 22 The Challenges of Leadership
Page 24 Events
Contact
A Note From The Editors...
Welcome to the new format for the quarterly newsletter! Packed full of new content and features, this interactive magazine will bring you the latest in customer service, shining examples of best practice and helpful tips to WOW! your customers. As part of The WOW! Awards community, we value your suggestions, so if there is anything you would like to contribute please do contact us.
3