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And then there were a few other things that the holiday company had forgotten to mention.
* The free bows for the seats in a variety of colours? No longer available.
* The free hairdressing rehearsal the day prior was now going to be £35.
* The £35 hair do on the wedding day was now going to be £85.
* The new terrace especially for the reception was no longer available.
* And the bridal suite had disappeared. Must be somewhere out in the ether with the VIP lounge.
If this was your wedding, all your hopes and dreams coming together a year after being booked. How would you feel?
What happened next was really
interesting. You see, Toni and Richard
had arrived 10 days before the day of
their wedding. The plan was to have a
lovely period of relaxation before the
big day. Those 10 days however now
turned into 10 days of worry, of frenzied
meetings with the hotel and the holiday
organisers. And the guests came in a
steady stream; people arriving every
couple of days. As each new arrival joined the party, the story of all the disappointments was being repeated. It was like plunging in the knife over and over and over again. Everyone was shocked and angry. 10 days spent arguing with the organiser. Meetings with the rep. Complaints back to the companies UK head office and their Customer Service Director. Toni and Richard were in tears – they were just so stressed out and upset.
How to make the groom cry as well as the bride!
"It was like plunging in the knife over and over and over again"