Engage Magazine November 2014 | Page 13

feature To help meet the target of one million customers by 2017 OVO has invested heavily in growing its workforce. In the last 12 months the company has more than doubled in staff, we have also relocated our London team to larger premises and will be moving our head offices in Bristol to a new location in the winter to accommodate this growth. We believe that through our key innovations and reputation for excellent customer service we will continue to build trust in the market, and by offering competitive pricing and rewards for customers, for example through our cost reflective pricing and our 3% interest to those accounts in credit, we hope to continue to grow our customer base and ultimately achieve our goal. The launch of OVO PAYG, In Home Technology and OVO Communities also offers new and unique solutions to both current and new customers, adding to the potential reach