12
Latest news
By Sarah Sanderson , Engagement Lead , ESVConnect Project Team
Revised processes for the Licensing of Electrical Workers ( LEW ) and the Registration of Electrical Contractors ( REC ) will go live through ESVConnect early next year .
The even bigger news is the change in the online experience for licence holders who carry out electrical installation work and register Certificates of Electrical Safety ( COES ) with ESV .
If you have not already , please update your details via Online Services so that we can let you know when ESVConnect COES goes live .
The Design Reference Group
In February , we invited industry to join us for a series of workshops , to understand the impact of the COES process on the lives of people who work with it .
We gathered scenarios and from them , we developed a list of ‘ pain ’ statements representing the current COES experience .
Volunteers from the workshops formed a Design Reference Group ( DRG ). Made up of 33 industry practitioners , the DRG meet with the project team every three weeks to review progress and keep ESV grounded in the day-to-day experience of electrical workers , contractors and their teams and electrical inspectors .
‘ Being part of the Design Reference Group gives me an opportunity not to complain about things but to provide constructive criticism to improve the things that I would like to see changed .’ David Shields , Licensed Electrical Inspector
The feedback gathered from the DRG will continue to help shape the design – the digital experience for users of ESVConnect COES from early 2019 .
Key conversations
Topics discussed in each meeting held throughout April to July 2018 covered the following .
»»
Revised COES process Stages in the certification process have been clarified , as have the roles of responsible persons within each stage . We also discussed digital enhancements including attachments , templates , pre-filled data , notifications and alerts .
»»
Address directory Decision to go with
PSMA as our address ( location ) data provider .
»»
Offline capability Discussion around the priority of offline capability
»»
LEW and LEI notes A ‘ loud and clear ’ request from LEWs and LEIs who attended the COES Workshops
»»
Safe / Unsafe Robust discussion on the history and use of the Safe / Unsafe feature
»»
Technical Supervisor Loop Asked DRG for feedback on the preferred behaviour for the Technical Supervisor Review Loop
Agile delivery Working on the pain points to build a better future . We are actively addressing the pains identified in the COES industry workshops . Using an agile project methodology , we incorporate feedback provided directly from the DRG as ESVConnect is configured and tested .
This provides a responsive approach that allows for future enhancements .
The digital experience Our conversation with the DRG continues to inform features of the user experience .
Working closely with the DRG , the Project Team has designed , configured , and presented the following features to the group for feedback .
»»
Certificate of compliance − prescribed and non-prescribed
»» Address directory
»»
Description of work − including a list of common electrical installation work types to select from
»» Dashboard − interface design
»»
Review and amend − opportunities for Technical Supervisors
»»
REC view − including workers ’ list and key people
Connecting with people in regional Victoria This September , the ESVConnect Project Team members will join Manager of Audit COES Keith Van der Zyden , as ESV travels through regional Victoria and presents to Licensed Electrical Inspectors and TAFE teachers on changes to the Wiring Rules .
The team will provide an update on our progress with ESVConnect COES and will be available to speak with attendees who may have questions or comments .
This is the first step in our regional engagement plan , which will scale up as we approach to go live .
Contact us
Are you ESVConnect ready ?
By ESVConnect Project Team
Now is the time to update your details , especially your email address so we can let you know when ESVConnect comes online .
Early next year , ESVConnect will be available for the Registration of Electrical Contractors ( REC ), Licensing of Electrical Workers ( LEW ) and Certificates of Electrical Safety ( COES ).
We currently have email addresses for 60-65 % of our licence holders and some of them need updating .
What should I do ?
Log into Online Services and check your details . If you are talking to other licensed workers – spread the word .
If you have forgotten your Online Services login or do not know how to update your details , please contact us at licensing @ energysafe . vic . gov . au or 1800 815 721 .
Questions or comments ? Talk to us at
12
Latest
news
By Sarah Sanderson, Engagement Lead,
ESVConnect Project Team
Revised processes for the Licensing
of Electrical Workers (LEW) and the
Registration of Electrical Contractors
(REC) will go live through ESVConnect
early next year.
The even bigger news is the change in
the online experience for licence holders who
carry out electrical installation work and register
Certificates of Electrical Safety (COES) with ESV.
If you have not already, please update your
details via Online Services so that we can let
you know when ESVConnect COES goes live.
The Design Reference Group
In February, we invited industry to join us for
a series of workshops, to understand the impact
of the COES process on the lives of people who
work with it.
We gathered scenarios and from them,
we developed a list of ‘pain’ statements
representing the current COES experience.
Volunteers from the workshops formed
a Design Reference Group (DRG). Made up of
33 industry practitioners, the DRG meet with the
project team every three weeks to review progress
and keep ESV grounded in the day-to-day
experience of electrical workers, contractors
and their teams and electrical inspectors.
‘Being part of the Design Reference Group
gives me an opportunity not to complain about
things but to provide constructive criticism
to improve the things that I would like to see
changed.’
David Shields, Licensed Electrical Inspector
The feedback gathered from the DRG will
continue to help shape the design – the digital
experience for users of ESVConnect COES
from early 2019.
Key conversations
Topics discussed in each meeting held
throughout April to July 2018 covered the
following.
» » Revised COES process
Stages in the certification process have been
clarified, as have the roles of responsible
persons within each stage. We also discussed
digital enhancements including attachments,
templates, pre-filled data, notifications and
alerts.
» » Address directory
Decision to go with PSMA as our address
(location) data provider.
» » Offline capability
Discussion around the priority of offline
capability
» » LEW and LEI notes
A ‘loud and clear’ request from LEWs and
LEIs who attended the COES Workshops
» » Safe/Unsafe
Robust discussion on the history and use
of the Safe/Unsafe feature
» » Technical Supervisor Loop
Asked DRG for feedback on the preferred
behaviour for the Technical Supervisor
Review Loop
Agile delivery
Working on the pain points to build
a better future.
We are actively addressing the pains
identified in the COES industry workshops.
Using an agile project methodology, we
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