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Latest news
By Sarah Sanderson , Engagement Lead , ESVConnect Project Team
Revised processes for the Licensing of Electrical Workers ( LEW ) and the Registration of Electrical Contractors ( REC ) will go live through ESVConnect early next year .
The even bigger news is the change in the online experience for licence holders who carry out electrical installation work and register Certificates of Electrical Safety ( COES ) with ESV .
If you have not already , please update your details via Online Services so that we can let you know when ESVConnect COES goes live .
The Design Reference Group
In February , we invited industry to join us for a series of workshops , to understand the impact of the COES process on the lives of people who work with it .
We gathered scenarios and from them , we developed a list of ‘ pain ’ statements representing the current COES experience .
Volunteers from the workshops formed a Design Reference Group ( DRG ). Made up of 33 industry practitioners , the DRG meet with the project team every three weeks to review progress and keep ESV grounded in the day-to-day experience of electrical workers , contractors and their teams and electrical inspectors .
‘ Being part of the Design Reference Group gives me an opportunity not to complain about things but to provide constructive criticism to improve the things that I would like to see changed .’ David Shields , Licensed Electrical Inspector
The feedback gathered from the DRG will continue to help shape the design – the digital experience for users of ESVConnect COES from early 2019 .
Key conversations
Topics discussed in each meeting held throughout April to July 2018 covered the following .
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Revised COES process Stages in the certification process have been clarified , as have the roles of responsible persons within each stage . We also discussed digital enhancements including attachments , templates , pre-filled data , notifications and alerts .
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Address directory Decision to go with PSMA as our address ( location ) data provider .
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Offline capability Discussion around the priority of offline capability
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LEW and LEI notes A ‘ loud and clear ’ request from LEWs and LEIs who attended the COES Workshops
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Safe / Unsafe Robust discussion on the history and use of the Safe / Unsafe feature
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Technical Supervisor Loop Asked DRG for feedback on the preferred behaviour for the Technical Supervisor Review Loop
Agile delivery Working on the pain points to build a better future . We are actively addressing the pains identified in the COES industry workshops . Using an agile project methodology , we incorporate feedback provided directly from the DRG as ESVConnect is configured and tested .
This provides a responsive approach that allows for future enhancements .
The digital experience Our conversation with the DRG continues to inform features of the user experience .
Working closely with the DRG , the Project Team has designed , configured , and presented the following features to the group for feedback .
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Certificate of compliance − prescribed and non-prescribed
»» Address directory
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Description of work − including a list of common electrical installation work types to select from
»» Dashboard − interface design
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Review and amend − opportunities for Technical Supervisors
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REC view − including workers ’ list and key people
Connecting with people in regional Victoria This September , the ESVConnect Project Team members will join Manager of Audit COES Keith Van der Zyden , as ESV travels through regional Victoria and presents to Licensed Electrical Inspectors and TAFE teachers on changes to the Wiring Rules .
The team will provide an update on our progress with ESVConnect COES and will be available to speak with attendees who may have questions or comments .
This is the first step in our regional engagement plan , which will scale up as we approach to go live .
Contact us
If you have comments or questions regarding the project , please send your enquiry to COESready @ energysafe . vic . gov . au .
Are you ESVConnect ready ?
By ESVConnect Project Team
Now is the time to update your details , especially your email address so we can let you know when ESVConnect comes online .
Early next year , ESVConnect will be available for the Registration of Electrical Contractors ( REC ), Licensing of Electrical Workers ( LEW ) and Certificates of Electrical Safety ( COES ).
We currently have email addresses for 60-65 % of our licence holders and some of them need updating .
What should I do ?
Log into Online Services and check your details . If you are talking to other licensed workers – spread the word .
If you have forgotten your Online Services login or do not know how to update your details , please contact us at licensing @ energysafe . vic . gov . au or 1800 815 721 .
Questions or comments ? Talk to us at
COESready @ energysafe . vic . gov . au .