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WORLD ACADEMY OF INFORMATICS AND MANAGEMENT SCIENCES CHANGING SHAPE OF THE FINANCE FUNCTION Peter Simons, BBS, MBA, FCMA, CGMA Head of Future of Finance Research Association of International Certified Professional Accountants (AICPA) ABSTRACT This briefing paper will: a. Explore how and why the shape is changing b. Explore how service areas within the finance function are evolving c. Explore the changing skills sets of finance professionals. ISSN : 2278-1315 Traditionally, the shape was a hierarchical triangle with a broad base and fewer roles at senior levels. Over the past two decades, the shape then evolved to a segregated triangle, which was driven by globalization and advances in information and communications technology. This change allowed routine processes to be migrated to shared service centres – the bottom section of the segregated triangle represents the finance function activity carried out within shared service centres. Figure 2: The evolution of the finance function shape The changing expectation of finance role “The expectations of the finance role have changed. Finance is now embedding itself across the business”. When an interviewee from the Indian banking sector shared this insight, it reflected the prevailing sentiment of respondents and demonstrated the radically changing nature of the finance function. Our research reveals that an expanding mandate for finance, digital technologies and new sources of data are combining to change the shape of the finance function. As expectations and skills evolve, that shape is migrating from a traditional hierarchical triangle (where broader populations of workers report directly upwards to a series of ever-narrower management bands) to a hexagonal structure (where expert teams collaborate as equals to achieve shared corporate objectives). The evolving shape has implications for finance professionals. It will impact: Career paths and succession planning upwards through the structure, as the lower tier career ladders erode The skills needed to remain relevant. These will change and go far beyond the traditional accountant’s skills set The conventional mindset where finance works in isolation. This will shift instead to a strategically- and commercially- aware mindset. We will continue to monitor the evolving shape of the finance function as it informs the practical experience requirements for CGMA designation holders, lifelong learning and continuous professional development needs. The hexagonal shape of the digital age shows the impact of technological automation as it continues to erode the traditional triangular base (Figure 2). This erosion has implications for succession planning; those basic finance activities, which are now automated, had provided the traditional training ground for finance professionals. Many of the lower-level tasks involved in ‘assembling and extracting data and providing limited insight’ and ‘specialists generating further insights in their areas of specialism’ have been, and will continue to be, automated (Figure 3). Figure 3: The impact of technological change on the shape of the finance function HOW THE SHAPE OF THE FINANCE FUNCTION IS CHANGING In the digital age, our research shows that the finance function’s shape has evolved into a hexagonal structure. Figure 1: The shape of the finance function in the digital age Most of these tasks are likely to be clerical in nature, rather than tasks performed by professional accountants. Professional-level tasks will still exist in the management and continuous improvement of processes. Indeed, this understanding and the use of new technologies will be increasingly important in process improvement. Higher-value services, present within ‘specialists generating further insights in their areas of specialism’ (including www.waims.co.in ENDEAVOR 2019 | WAIMS ACADMIC PRESS 33 | P a g e