EMS Rewards Overview
Hi!
On THURSDAY APRIL 24th, we will be launching major upgrades to
EMS Rewards. These changes were driven by Staff and Customer
feedback and are being enabled by our new merchandising system.
Some changes are structural; others are procedural; all seek to make
the program BETTER than EVER.
EMS Rewards will be FASTER, EASIER, and FREE for our
Customers and for You.
EMS Rewards gives us a way to better CONNECT with our
customers and allows us to form a more meaningful relationship with
them. EMS Rewards members spend twice as much as nonRewards members AND they shop with us more often too!
If we could increase the number of EMS Rewards members in
the average EMS store by just 10% – that store would see a 6%
lift in sales. Needless to say – that store would hit sales plan.
Review this document so that you are able to share these changes
with the rest of your store team — we all need to be ready to educate
and support our customers on April 24th.
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