• Active EMS Rewards Members with a Birthdate listed in the system
will receive something special on their special day!
– Try saying: ―Now for the best part – if we add your Birthdate,
we will be able to send you a special reward each year.
What’s your Birthdate?‖
Note: if the customer is displeased at the idea of sharing the year, enter the year as 1900 –
as long as the day and month are correct, they’ll get their reward on time!
D- 9