EMIS Emerging Market Information Service IndiaBPO | Page 2

Table of Contents
I. Outsourcing Sector Overview
1. 2. 3. 4. 5. 6. 7. 8. 9. Outsourcing Sector Highlights Outsourcing Sector Snapshot Macroeconomic Data BPO Outsourcing to India Outsourcing Sector Forecast FDI in Outsourcing IT-BPO Employment BPO Salaries Government Policy

III.Knowledge Process Outsourcing (KPO)
1. 2. 3. 4. 5. 6. 7. KPO Highlights Indian KPO Industry 2011 KPO Data Data Analytics Outsourcing Animation and Gaming Legal Process Outsourcing (LPO) Major LPO Companies

IV.Major Players
1. 2. 3. 4. 5. 6. Top M&A Deals Genpact Ltd. Tata Consultancy Services Ltd. Firstsource Solutions Ltd. Hinduja Global Solutions Ltd. (HGS) Aegis Ltd.

II. Business Process Outsourcing (BPO) and IT-BPO
1. 2. 3. 4. 5. 6. 7. IT-BPO Highlights IT-BPO Industry Data Service Provider Landscape Big Data Market Software Testing Healthcare BPO Contact Centers

V. Appendix
1. Higher Education in India

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