I interviewed the main beautician to give more information about ELLE Salon , Tudor Mombasa :
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On average , about how many customers do you get each day ?
“ On weekdays I usually get around 5 customers only ; 2 in the morning and 3 in the afternoon . On weekends , I have about 10 customers and they mostly come during the afternoon due to the jobs they have in the morning .”
� How many employees do you have ? If so , how is their behavior towards the customers ?
“ I have about 4 employees , 3 women and 1 man . The man doesn ’ t have any contact with any customers , he is just used to go places to get things while one women , treats the hair of the customers , another women does the message of the customers and lastly the last women washes the hair of the customers and waxes the customers .
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What types of products do you use on the customers hair ? Are they from a good brand ?
I use different types of hair products and machine depending on what the customers what and how much they pay for a certain hair treatment . The products and machines I use are a good brand because I get them from a good negotiation as well as it has good quality which satisfies my customers enough .
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Why do you have offers ? Do you think it ’ s ethical to have offers in a salon ?
Having offers in the first place is to attract more customers however ; I don ’ t advertise it because I feel like if I do , I can create a loss . I think it ’ s a good idea that I am giving this offer because I my Salon goes on loss on certain days which affects me and the responsibilities I have for my family .
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When are your opening hours of the salon ? Is this salon unisex , or it is specifically for female as the name read on the name of the salon ? - ELLE ( she ) is in French
On Saturdays , I open from 8 am- 4 30 pm . On weekdays , I am open at 7 30 am- 5 00 pm . I don ’ t open on Sundays .
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