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• suitably trained in the use of any technical solutions provided
• able to recognise when to seek advice from elsewhere . The extent of supervision required depends on the risks involved and the ability of the lone worker to identify and handle health and safety issues . The level of supervision required should be based on the findings of a risk assessment – the higher the risk , the greater the level of supervision required . Where possible , supervision should include monitoring the worker ' s stress and mental health , training needs , company work processes and standards , and verifying that the actual work environment and challenges are what the business believes they are . Does reality align with what management believes is the case ? A risk assessment should also help identify the most appropriate level of supervision for lone workers especially where high-risk activities may require another person to be present .
Monitoring and keeping in touch with workers is absolutely vital . Technology advances mean there is a wide range of systems and devices available to employers to monitor lone workers . Any monitoring system needs to be embedded into an organisation so it is well understood by workers . It is important to ensure clear procedures are in place to encourage effective communication . These may include :
• Supervisors periodically visiting and observing people working alone , this may be a combination of random and planned visits
• Pre-agreed intervals of regular contact between the lone worker and employer , using phones , radios , email , web meetings etc
• Devices designed to raise the alarm in an emergency which can be operated manually or automatically
• Implementing a robust system to ensure a lone worker has returned to their base or home once their work is completed . There are several phone apps that may assist here and some offer free basic access . You should regularly test technical solutions and all emergency procedures to ensure lone workers can be reached or contacted if a problem or emergency is identified .
If you work alone , here are some quick and easy tips on what you should and shouldn ’ t do :
DO ’ S Do let people know your whereabouts Make sure that at least one other person is aware you ’ re working alone , where you ’ ll be and for how long . Do your own risk assessment Before you start , identify any possible safety issues and inform someone if you discover something that is not easily controlled . Do follow safety training and guidelines It ’ s easy to forget or ignore health and safety advice , particularly if you ’ re doing a task that you ’ ve done many times before . It ’ s important to remember your training at all times and follow appropriate safety guidelines . Do carry a personal alarm , mobile , GPS app , tracker Personal alarms can be a lifesaver in difficult situations . These should provide a quick and easy way to get assistance if needed . Some lone worker alarms can activate automatically in the event of a fall and send your location to colleagues or emergency services .
DON ’ TS Don ’ t assume it won ’ t happen to you When it comes to safety , complacency is your worst enemy . Lone workers must take responsibility for their own safety . Be prepared and alert , make sure you know of any hazards and don ’ t cut corners where safety ’ s concerned . Often those who think they won ’ t get hurt are the ones that do . Don ’ t attempt anything that cannot be done safely alone If it ’ s not safe for you to do a task by yourself , then find someone to help you . Don ’ t try to overstretch yourself , as this makes accidents more likely . Don ’ t take unnecessary risks Working alone makes you more vulnerable if something goes wrong , therefore you must be more vigilant and mindful of your safety and avoid anything that may put you in harm ’ s way . Don ’ t be afraid to trust your instincts Don ’ t do anything that you ’ re uncomfortable with . This could be anything from operating machinery alone to entering a client ’ s premises .
The golden rule is – be safe , don ’ t be sorry . n
If you have any questions about safety at your workplace , Master Electricians have unlimited access to the MEA Safety hotline . Phone 1300 889 198 .
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