Electrical Gems #152 | Page 13

¢ WHAT ARTICLES WOULD YOU LIKE TO SEE? LET US KNOW: [email protected] you trust. To get a premium service, you may have to pay a small fee, but many services are free. LastPass, 1Password and Dashlane are examples to explore. 4 WORK WITH REPUTABLE SUPPLIERS At the risk of sounding like a broken record, we’ll say it again: If you’re dealing with a dodgy wholesaler or supplier, you’re putting your whole business at risk. All Gemcell members are reputable, Australian-based wholesalers who can help safeguard your business. Establish a good working relationship with your wholesaler, and you’ll deal with someone highly trained who can give you after-hours help, suggestions about upselling products to your clients, advice on product warranties and in-depth knowledge about different products. It’s a business no-brainer. 5 LOOK AFTER YOURSELF 6 FUTURE PROOF YOUR SKILLS you’re allowing your business to be left behind. The EcoSmart Electricians training course is on the Clean Energy Council’s approved CPD list and offers training on a range of topics including solar generation systems, energy management and lighting. For more information, visit ecosmartelectricians.com.au. 7 KNOW WHO YOU’RE DEALING WITH Unpaid invoices can ruin a business. Download the ASIC Business Checks app to help you ask the right questions before entering into business with anyone. Before you start working with a client, ensure their business is legitimate by checking their ABN, then confirm any further company information on the ASIC register. Scamwatch.gov.au will keep you up to date on any business-related scams you should be aware of. If you need to chase up unpaid invoices, check out the Fair Trading website, so you’re up to date with the laws, and make sure you have a good solicitor on hand for advice when needed. 8 FIND A MENTOR However experienced you are, having someone who understands the industry to bounce ideas off and confide in can protect your business. One study showed that small- and medium-sized business owners who were mentored over 12 months increased their revenue by 83% compared to 16% of non-mentored business owners. Either ask someone who you trust and admire to be your mentor or check out the government mentor schemes on everything from workplace safety to business development at business.gov.au. 9 BECOME AN ASSOCIATION MEMBER Belonging to an industry organisation is an indication of professionalism. It shows clients you’ve agreed to a code of ethics, which gives them another reason to employ and trust you. It also gives you practical business protection in the form of technical support, industry information and updates. 10 GO ABOVE AND BEYOND Protect yourself from one-off business by offering future services to your clients. Once you’ve finished a job, phone the client to let them know what to do if any problems arise with the systems you’ve worked on. This shows you’re proactive and ready to go the extra mile. Great service will keep your clients coming back. Your business won’t survive unless you look after yourself. The suicide rate among construction workers in Australia is twice that of any other occupation, and people working in the electrotechnology field are the fifth most likely group of workers in the country to take their own lives. Download a blueprint of how electrical businesses can help their staff with mental health issues at constructionblueprint. com.au. The charity matesinconstruction.org.au was set up to help construction workers deal with mental health issues, and can offer support and advice for you and your staff. Australia’s emissions target is a reduction of 26-28% on 2005 levels by 2030. This means an increasing demand for sustainable products, technology and installations. If you don’t have the skills to work with these, then AUG – SEPT 2019 GEMCELL.COM.AU 13