Electrical Gems #152 | Page 12

FEATURE THE PROTECTION ISSUE 10 WAYS TO PROTECT YOUR BUSINESS WANT TO KEEP YOUR PROFIT SAFE, YOUR PROFESSIONAL REPUTATION INTACT AND SLEEP WELL AT NIGHT? HERE’S HOW… 1 CONTINUING PROFESSIONAL DEVELOPMENT The speed of change within the industry can be a serious threat to electrical contractors, and keeping your skills up to date can keep you in business. Continuing Professional Development (CPD) allows businesses to have predictive rather than reactive outcomes, as well as showing customers that you’re relevant and valuable – both highly profitable attributes. The National Electrical and Communications Association (NECA) offers training in business skills and business development, and most wholesalers and suppliers provide specific training on certain products. Ask yours for details on what’s coming up. 2 SORT OUT YOUR WEBSITE If your website isn’t correctly optimised, you’re missing out on new business. 12 GEMCELL.COM.AU AUG – SEPT 2019 About 60% of searches now take place on mobile devices, and Google ranks mobile websites higher in search engine results, so make sure your site is mobile friendly. The speed of your site is important, too. If a page isn’t fully loaded in less than five seconds, the probability of people leaving the site increases by 90%, according to US research. Check out how fast yours is at Google’s PageSpeed Insights. A secure site (https rather than http) is also a must-have. Customers are less likely to fill in personal information if the site isn’t secure. Search Engine Optimisation (SEO) is a big deal and one that needs to be monitored continuously. To help your business show up in local searches and listings, you’ll need local SEO – that means optimising your name, address and phone number, creating quality content on your site and being up to speed with social media. Ask an expert for help. 3 SECURE YOUR SYSTEMS A non-secure computer system puts all of your business data and information at risk – particularly if you leave a laptop, tablet or phone lying around on-site. A password manager program will reduce your risk of being hacked. It creates unique complex passwords, syncs them across multiple devices and lets you share them with others