El Dorado County Sheriff's Office 2019 Annual Report | Page 41

The Training unit experienced an exciting year with construction being completed on the new indoor range and Special Operations building. Both are located within the new Public Safety complex which allows staff to attend training and return to their regular assignments easily. The Special Operations building features a large classroom, a mat room for weaponless defense training and storage for necessary equipment.

The Deputy Brian Ishmael Shooting Range is a state of the art, 50 yard, 10 lane, indoor shooting range. The Training unit’s range program looks forward to being able to provide quality firearms training to our Deputies. The classroom and mat room within the Special Operations building provide a quality facility to conduct in-house training. In addition to training our own staff, the Sheriff's Office is proud to host other agencies at our facility and provide high quality training. This ensures all Law Enforcement Officers in the region have the

opportunity for an enhanced experience when seeking training.

With over 18,000 hours of training in 2019, the Sheriff's Office remains committed to providing the best training to all staff. This focus on hiring the best of the best and providing high quality training has led to a decrease in public Service Complaints.

In 2019, the Sheriff's Office received 10 Service Complaints that were fully investigated. This is a decrease over the last three years, with a high of 19 Service Complaints in 2017. Of these 10 Service Complaints, one investigation had sustained findings. Each Service Complaint gives us an opportunity to review the conduct of our employees, hold those outside of policy accountable and provide training opportunities when we see room for growth.

Professional Standards & Training

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