EIB Test April 2008 | Page 170

Service Description Features and benefits Features  Various kinds of formal wears The Dresser offers assorted formal wears including tuxedo, suit, and evening dress. Different from other rental services, most of The Dresser’s clothes are made by high brands such as Giorgio Armani or Prada. Although providing lower class brands, The Dresser concentrates on high brands to make customers feel themselves more luxurious and elegant.  Counseling & Coordinating service The Dresser’s most important and special service is coordinating service. Customers have counseling about their usual fashion style and check a body shape firstly. After the counseling, professional coordinators who have B.A. in fashion will help the customers to pick clothes which perfectly fit to each customer.  Changing customers from head to toe The Dresser affords many accessories, so customers can change their style completely. They can choose hats, jewelries, bags, and shoes. Benefits The Dresser’s customers do not have to hang all around the shopping malls and department stores to get their clothes for special day. Moreover, they can dress up more beautifully with less money. The Dresser makes customers unique by using one by one personal counseling and coordinating service. When the customers are in hurry, The Dresser can be good solution. Also, The Dresser offers online rental and reservation service. If the customers live far from The Dresser’s store or have no time to visit the store, they can rent the clothes online with using The Dresser’s special imaginary coordinating system invented by The Dresser. Target Market Our general target is people who want to save money to follow the fashion trend like buying clothes, bags or accessories every season. They have desire to be fashionable through wearing premium brands even though they cannot afford to buy those items. The Dresser is specifically focusing on the people who are just starting their professional careers or job seekers. For formal situations when people have to dress up, they can borrow formal dress as well as accessories to be nice through the service from The Dresser instead of paying for the regular price. Social graphics Psychographics Demographics