eGaming Review January 2015 | Page 90

SPONSORED EDITORIAL / B E T C L I C E V E R E S T G R O U P A REWARDING EXPERIENCE ALEXANDRA MIHAIU, AFFILIATE MANAGER AT BETCLIC EVEREST GROUP, SPEAKS TO EGAMING REVIEW ABOUT THE FIRM’S NEW MONTE-CARLO CASINO WEBSITE ALEXANDRA MIHAIU tAFFILIATE MANAGER tBETCLIC EVEREST GROUP Alexandra Mihaiu has been affiliate manager at Betclic Everest Group since 2013 and launched the Monte-Carlo® Affiliates programme in 2014. eGaming Review (eGR): What have been the highlights of 2014 for Betclic Everest relating to online casino? Alexandra Mihaiu (AM): We had a full year dedicated to building and soft-launching MonteCarlo® Casino, the online website of the world’s most prestigious land-based casino. It’s an impressive product, combining the classic black and white branding which blends the golden age of 1950s Monaco with modern functionality, such as a sliding ‘my dashboard’ area which integrates account management. We’ve also looked very closely at our games content and product features, bringing in multi-play options and mini-game integration into the gaming experience. We’ve got some really exciting enhancements planned for the c oming months, too. We’re in the process of implementing an automated games recommendation engine based on the player’s individual preferences. We also want to let people enjoy Monte-Carlo® Casino on the platform they want, which is why we’re releasing a mobile version of the site at the end of January 2015. Finally, one of the strongest points of this casino is the loyalty scheme we have designed, where we’ve co-operated with the land-based Monte-Carlo® Casino to give our players tangible incentives such as trips to Monaco and special access in the land-based casino – the kinds of experiences and benefits you can’t get from any other online casino. eGR: What aspects of Monte-Carlo® Affiliates are you most proud of? AM: The launch of Monte-Carlo® Affiliates was a great opportunity as it gave us the chance to build the programme right from the beginning. It is a great challenge to make sure you design a competitive affiliate programme while keeping in mind the developments from the industry, the challenges faced by the affiliates in this highly competitive market, and the profitability level for both ourselves and our partners. I’m proud that we’ve built a great place where affiliates can develop long-term partnerships on a fair basis. Most of our brands have a long history – if you look at Everest Casino, the product has been in the market since 1996 and we have partners that continued to work with us since our 88 first affiliate programme (then Everest Affiliates) came to life. They are still earning revenues from some of the players sent back then. eGR: If I was considering joining Monte-Carlo Affiliates, what reason could you give to persuade me? AM: Monte-Carlo® Affiliates was built from the desire to offer our affiliates a partnership experience worthy of the Monte-Carlo® name. The commercial terms are very affiliateorientated – we offer a very competitive revenue share scheme, no negative carry-over and no minimum player requirements. We pay the affiliates for the entire lifetime of the players and we are happy to see that they still earn money from acquisitions made in 2006 and 2007. eGR: What do you think the future holds for the online casino sector? AM: I can see that the casino industry needs to become more personal regarding the needs of the online players. As the market grows, so are the expectations regarding the quality of the online casino product, the accessibility, its design and functionality. Approximately 50% of the market is on mobile now and this is asking us to adapt to the device and the environment in which the customer chooses to use our product. For us it is important that every player has a wonderful experience with Monte-Carlo®, so our online casino features many exciting games, delivered in a beautiful website setting and an attractive Cercle Club loyalty scheme which rewards players of all levels. eGR: What developments do you have planned for 2015? AM: 2015 is going to be a great year, as we will start it with the commercial launch of MonteCarlo® Casino. Our affiliates will be able to start promoting this website from early January and I am very confident it will perform amazingly. Other than this we will focus on improving the products and the customer experience on our other casino brands, Everest Casino and Imperial Casino, as well as on our poker website, Everest Poker. And, of course, we have our sports brands, Betclic and Expekt, both of which will continue to drive an excellent sports betting experience throughout 2015. W W W. E G R M A G A Z I N E . C O M