eGaming Review December 2013 | Page 62

SPONSORED EDITORIAL KAMBI SPORTS BETTING The future’s in-play Kristian Nylen of Kambi Sports Solutions discusses the firm’s innovative sportsbook and the challenges in sports betting today W ith the rise of in-play and mobile betting, the sports betting landscape is evolving dramatically. Kambi has strived to create a sportbook that is competitive and attractive in the changing environment. We catch up with Kristian Nylen of Kambi to discuss their offerings and where they see sports betting heading in the near future eGaming Review (eGR): What are some of the main challenges in the current sports betting environment? With a focus steered more towards in-play, operators have seen a massive increase in their costs for producing a competitive sportsbook. Operators now need more traders, larger investments in front and back-end technology and sports modelling to support the growing in-play offering while maintaining a healthy margin and a qualitative offer. They also need new tools for risk management and customer intelligence. eGR: In what ways has Kambi developed a competitive and attractive sportsbook solution? What are some ways that it stands out from the competition? An obvious challenge to all firms is how to market their mobile product, and present this huge offer in a user-friendly way on a small screen. Kambi meets this challenge by aiming for a seamless experience between platforms where consumers will be familiar with our layouts and concepts. Today players expect to be able to access the sportsbook regardless of device. The Kambi Sportsbook delivers desktop, mobile and retail clients to the operators without the need to source additional solutions for some channels. Kambi is ‘by players for players’, the product is developed both technically and operationally by keeping the user experience in mind throughout. Kristian Nylen, CEO of Kambi Sports Solutions, started in the gaming industry with Unibet in 2000 as an odds compiler. In late 2009 he launched Kambi as a special project for Unibet, and he became CEO when Kambi was set up to operate as an independent company in 2010. 60 eGR: How do your solutions strive to meet end-user expectations? Players expect internet-based services to operate 24/7, load quickly, and be highly responsive. The Kambi Sportsbook supports some of the larger betting sites in the industry, allowing Kambi to invest in the infrastructure. The Kambi platform has been available on internet since 1998, and is continuously evolving to meet the demands from the players, whose needs are at the forefront of all development. Mobile play is essential for in-play betting, and the growth of mobile data networks over recent years has allowed this product to be easily accessible for the end user, enhancing their betting experience. eGR: How has the growth of in-play revolutionised sports betting products? How has Kambi developed its solution to meet this growing demand? In-play has completely changed sports betting, introducing the potential for a 24-hour fast moving product. Kambi’s exciting solution focuses on quality markets that give the customer ‘action bet’ opportunities whi ch will be paid out as soon as the result is known, across a range of sports. Operators have had to take on huge costs from third-party suppliers in order to get score feeds with minimum delay straight into their back offices. These added costs, increased complexity, and time to market make it near impossible for most operators to keep up and deliver a competitive product. The only viable alternative is then to outsource the full solution to B2B companies like Kambi. eGR: How do you see sports betting developing over the next year? What new developments can we expect to see from Kambi? This is an exciting time for Kambi, with lots of developments on the horizon. The amount of live events and bet offers has been the key differentiator for the past few years. Kambi expects continued growth here, but also believes there will be an increasing focus on the quality of in-play offerings. The huge offerings will start serving as a library from which a relevant and personalised offer to each and every individual can be provided; this is absolutely key in the mobile channel. The overall user experience, design (mobile, web and self-service terminals), relevance of the offering, and availability (short live delays/low suspension rates), will need to allow the end-user to bet whenever and on whatever they want. Live streaming will continue to be an important driver. Kambi expects to drive innovation in this area towards more creative solutions that better marry betting with live broadcasts so that operators can fully capitalise on sports rights. In-play is about instant action, quick decisions and quick payouts. Bet offers such as next point in tennis, or next corner in football exemplify this and it is on these types of bets that Kambi believes more and more bets will come. Many end-users will use in-play more or less as a casino. www.egrmagazine.com