eGaming Review December 2013 | Page 61

INTRALOT SPONSORED EDITORIAL SPORTSBETTING FOCUS Serving dot.country markets does not simply mean offering your product in the local language, sometimes prioritising and promoting the content based on geolocation technologies and that’s where everything stops. It is now evident that the model that almost everybody applied over the last few years did not prove successful enough to meet local aspirations. The industry has reached a point where “I can do anything” platforms and the so-called “full products” exist, but this alone is not a contributing factor to the success of a sportsbetting operation. The message to the industry operators today is clear: they have to revisit the basics. So what are the keys to establishing prominence in the emerging sportsbetting landscape? Being ready to adapt to local needs Local regulatory frameworks can bring in constrains that affect the sportsbetting business at the highest level: product strategy. This can come in many forms i.e. taxation, and/or product, and/ or player limitations. Moreover local liquidity pools need a product addressing wider customer segments by offering something exciting, focusing on satisfying local needs but still being easy to adapt. Service dot.country markets means being able to create a country specific product strategy, by offering a quality product that adopts rules and legal frameworks, complies with country’s instructions for responsible gaming and appeals to all customer segments. Local culture and preferences mean KPIs examined per country, a product complying with specific requirements and managing local expectations. High quality services The strategic approach should be to combine centralised operations, taking advantage of the efficiencies this entails, with local supporting functions, thus assisting in high quality localisation of the products and services offered. Such a synergistic approach provides additional value since local knowledge from diverse markets can be built in the global product and shared by all operations. A unique carefully designed and locally optimised business strategy ensures a high quality customised product, tailored to each jurisdiction instead of a generic white label service. At the same time, a ‘hybrid’ global/local model ensures that all customers can reap the benefits of a global experience and can be guaranteed the same quality standard for the product and management services they receive. Algorithmic pricing Investing in the creation of algorithms is valuable for