eGaming Review December 2013 | Page 22

NEWS > ANALYSIS product differentiation and are taking players away from less innovative competitors.” “Little in the way of product development has been offered that engages customers [who] are staying away and spending less because they have already experienced what online bingo has to offer,” he adds. Spend big, win big A strong focus on product development is no doubt crucial but what also seems important for customer attraction and retention is a high advertising spend and pursuing a unique marketing strategy. The larger operators often have the luxury of larger budgets for advertising and marketing which enables them to gain a bigger market share through TV sponsorship, daytime advertising and online marketing. According to a report by data company Nielsen, bingo operators’ spend on TV advertising in the UK is expected to double over the next three years – and those spending the most are unsurprisingly at the top of the bingo pyramid. Tombola was the biggest spending brand between January and April this year with an outlay of £2.9m, closely followed by Gamesys (£2.3m) and Cashcade brand Foxy Bingo (also £2.3m). And newer market entrants seem to have taken stock of this after launching relatively large-scale advertising campaigns in recent months. For example, Showreel Bingo announced it was to “A SUCCESSFUL BRAND NEEDS A MARKETING BUDGET TO BE HEARD IN THE CROWD AS WELL AS NEW INNOVATIVE SOURCES OF TRAFFIC” Simon Collins, Gaming Realms founder and Cashcade co-founder launch its first television advertising campaign and the operator said it expects see “thousands of new registrations” as a result of the adverts with plans for a heightened marketing campaign in 2014. Iceland Bingo recently launched its first television campaign on digital TV in the UK, almost one year since the supermarket chain entered the gaming market. One of the biggest launches this year with a strong advertising budget behind it was Bingo Godz. Parent company Gaming Realms told eGR following the launch in August that it would be “spending pretty aggressively” through a seven-figure sum on a TV advertising campaign for its new flagship brand. However, Gaming Realms founder and Cashcade co-founder Simon Collins explains that in addition to a high budget, more is also needed. “A successful brand needs a marketing budget to be heard in the crowd as well as new innovative sources of traffic and analytical systems,” he says. “Both of those work but better and more efficient marketing in new areas [is also needed].” 20