eGaming Review April 2013 | Page 52

EV OL U TI 2006 – year founded 4,000 – amount in square footage of new Riga offices 18 months – length of time since last office move 2 – number of office moves, the second of which required logistical precision due to the nature of a 24-hour live dealer operation 60%+ market share company has in live dealer in regulated markets. Does not offer services to Asia 1,000 – total number of staff 700 – total number of employed dealers ON IN NUMBERS 140 – number of dealers changing every eight hours 100+ number of tables 70:30 – ratio of female to male dealers 3 – number of dealer shifts a day 8 – number of native languages supported 70-30 training within Evolution’s dedicated academy ?oor where they learn the basics of dealing and operating table games including roulette, blackjack and baccarat, how Evolution’s speci?c technology works and, of course, how to present in front of typically two cameras and a microphone. A dedicated, soundproofed practice room enables them to ?ne tune their presentation skills before they are allowed to enter the fray of the ?oor. More impressive perhaps is an area of the building commonly known as the Media Control Room, complete with “wonderwall” – an entire room covered in wall-to-wall screens allowing Evolution's risk managers and controllers to view every live screen, how they are performing, how many players are online and from which operator, and as Liljevall describes, whether any are experiencing problems from the “four pillars” – software, hardware, connection and/or human error. Adjacent to the main gaming ?oor is an even more striking room devoted this time to Evolution’s ?rst and largest dedicated environment client, William Hill, that has 13 tables inclu [??H?T?[H?]??YH?X?[??X?\?H[??[]?Z[X?H?]??X?[?H][??YTY??X? ?H[??\??Y[? ^[?Y[?X^H\?YX\?[?]\??\?\?^[??[?[???\?\?Y?Y[???[?Y?^X??X?{? X?][???]?[??]??][??H?[X[H[ ?\?[??YYH?T???[\?[?\????\?H[?X??Y???H??YH????&\?[??^?\?]?H[? X?\?Y?]?]HX^Y?Z\??\?[???]?[?H[?Y??\?[??[X[HX[\????? X???\?Y???]??\?H?X?{? X?[H???[???{? ?X?H?T???[??Y[???L??????Y?XY?^?[?K???B??