Pick up packages in a timely fashion , specifically perishable items . Any items deemed perishables that are not picked up within 24 hours of delivery to the mail room , or items leaking or beginning to smell , WILL be disposed of due to health and sanitary reasons , with or without notification .
Director of Support Services
The office of the Director of Support Services is in Building 16 ( Student Union ). Regular office hours are Monday through Thursday ( excluding days the College is closed ) from 8:00 a . m . to 5:00 p . m . The director may be reached at : ( 321 ) 433-5631 | housing @ easternflorida . edu .
Resident Assistants ( RAs )
RAs are student / staff members living in the student housing community . Their primary objective is to assist residents in any way possible . RAs can be among the most helpful and resourceful people you will get to know . Carefully selected because of their leadership and interpersonal skills , positive attitudes , and sense of commitment , RAs have many roles and responsibilities . They help build a sense of community in student housing . They serve as a resource for information and tips on adjusting to college life , conduct safety and security checks , and ensure that student housing policies are followed . Your RA is your main point of contact in student housing . They will make an intentional effort to connect with you regularly over the year . You can talk with them about a variety of issues , and they will connect you with other staff and college resources if needed .
RAs on Duty
RAs are on duty , seven days per week , from 6 p . m . through 8 a . m . They can be reached via email . If your RA is unavailable , there are staff members available for general assistance , maintenance concerns , and emergencies . Contact information for RAs and other staff will be provided during move-in orientation .
Building and Floor Meetings
During the first week of each semester , each RA will conduct a meeting for the residents of the facility . Attendance at these meetings is mandatory because information concerning safety & security , as well as other important topics , will be discussed . Residents are responsible for the information disseminated at all such meetings . Residents who have conflicts with scheduled building and / or floor meetings should inform their RA as soon as they are aware of the conflict . RAs may also call meetings at other times during the year .
Facilities Maintenance
The College Facilities Department addresses concerns with kitchen appliances , leaks , power outages , insects , light bulbs , AC and heat issues , cable / internet service , air quality , holes in walls , flooring , and safety equipment . Contact your RA to submit a work order via the online portal as soon as there is a problem . There is no charge for routine maintenance ; however , requests submitted because of a resident ’ s behavior or neglect may result in charges ( see Attachment 2 – Student Housing Fees / Charges Schedule ). The space should be prepared for maintenance to enter – this includes removing personal items from the work area , and / or removing bed sheets for bed to be raised / lowered .
EFSC – STUDENT HOUSING LIVING GUIDE 9