ECE May 2016 | Page 6

Tip of the Month

PLEASE DO NOT LEAVE A

VOICEMAIL

WHY MILLENIALS HATE VOICEMAIL

We've all heard that automated voice mail lady, telling us what to do after the beep. But fewer people than ever are leaving messages. And the millennials, they won't even listen to them — they'd much rather receive a text or Facebook message.

"I did have at one point in time like 103 unheard messages," says 31-year-old Antonia Kidd.

The New York Times reported in June that the phone service Vonage saw a significant drop in voice mail retrievals over the past year.

"Wherever we're talking to them, we're hearing the same things, which is: When it comes to voice mail, they're just over it," says Jane Buckingham, a trend analyst at Trendera.

Kidd's main problem with voice mail is that it's time consuming, and she's tired of listening to butt-dials and rambling messages. If someone really wants to get hold of her, there are lots of ways to do it, she says.

"I guess I usually just assume that it's probably not that important if you didn't text me, and you didn't send me a message on Facebook," Kidd says.

SOURCE: npr aLL THINGS CONSIDERED