EBL is a registered NDIS Provider .
We are often asked what is the difference between a ‘ registered ’ vs ‘ non-registered ’ provider .
Registered NDIS Provider vs Nonregistered NDIS Provider Not all providers choose to be registered with the NDIS Commission . However , registration provides some assurance to NDIS participants that the provider ’ s services and supports meet the level of quality and safety stated in the NDIS Practice Standards .
Can I use a non-registered service provider ?
You are only able to select providers who are not NDIS registered service providers if you are self-managing your NDIS plan .
If you are managing your plan with the help of a Support Coordinator or LAC , all service providers selected to deliver supports must be registered by the NDIA .
If you choose a service provider who is not registered with the NDIS , you should ensure you are satisfied that they can offer an appropriate level of quality and safeguards .
Why should I choose a registered service provider ?
Service providers who are registered with the NDIA have met requirements regarding qualifications , approvals , experience and capacity for the approved supports .
The NDIS Quality and Safeguarding Framework provides a nationally consistent approach to help empower and support NDIS participants to exercise choice and control , while ensuring appropriate safeguards are in place , establishing the expectation that providers and their staff will deliver high quality supports .
By registering with the NDIA , a service provider is obligated to comply with a number of laws , guidelines , policies and service standards , which non-registered providers may not comply with .
EBL Disability Services is a registered provider who goes to great lengths to ensure compliance against all available NDIS indicators . What this means for your child or family member is that we must :
• comply with the conditions of NDIS registration stated on our certification of registration
• demonstrate compliance with the NDIS Practice Standards for our relevant registration groups ( which are determined by the types of services and supports EBL Disability Services deliver ), including through a quality audit
• comply with the NDIS Code of Conduct in our organisation and support employees to meet its requirements
• have an in-house complaints management and resolution system to record and manage any complaints we receive , and support NDIS participants or other relevant concerned parties to make a complaint
• have an in-house incident management system , and notify the NDIS Commission should a reportable incident occur
• fulfil worker screening requirements and ensure all workers have been screened thoroughly before commencing work with EBL Disability Services
• where applicable , meet the behaviour support requirements , including reporting the use of restrictive practices to the NDIS Commission .
All workers of registered NDIS providers complete a worker orientation e-learning module called ‘ Quality , Safety and You ’, that covers human rights , respect , risk , and the roles and responsibilities of NDIS workers .
The NDIS Commission provides information and guidance to support registered providers like EBL Disability Services to meet the registration obligations under the NDIS Act 2013 . It monitors registered providers for compliance with the conditions of registration , and has the power to suspend , vary or revoke registration .
Details on quality and safeguards requirements under the NDIS Commission can be found in the NDIS legislation , rules and policies at
bit . ly / NDISRulesPolicies
In summary , as a registered provider you can be assured of the most robust monitoring and auditing framework to ensure we are doing everything possible to keep your child and / or family member safe and their wellbeing and independence at the forefront of our work .
EBL QUARTERLY NEWSLETTER 7