A Word from Wendy
A
s we know, the New Year is exemplary service to people with
an opportunity to reflect on disabilities. What this means for
the year gone by and to approach service users is that they can feel
the year ahead with purpose and confident that we meet all aspects
intention. This year as we reflect on of the NDIS Code of Conduct and
2019, it is fair to say our feelings are Practice Standards Quality Indicators.
bittersweet for many reasons. If you are interested to learn more
While we acknowledge that, it
has been a successful year from
a business perspective, more
importantly we recognise that it
has been a very sad year for many
about the detail of the Standards,
you can find the Code and Quality
Indicators at the following web
address: www.ndiscommission.gov.
au/document/986
families across Australia due to the Congratulations to the entire team
bushfires. and thank you for your commitment
To those affected we are so sorry
to help make this all happen!
for your loss. We send our love and Lastly, on behalf of EBL, staff, clients
thoughts to all people and regions and families I would like to take
affected including our Chair, Sue this opportunity to say a big thank
Chapman, who is supporting her you to one of our longest serving
family following the loss of their employees, Julie Mashford, who
home on Kangaroo Island. finishes up with EBL on April 3rd.
Sue’s heartfelt message to us
beautifully expresses that now is the
time to offer our support in any way
we can. In addition, it is important to
remember that our support will need
Julie has been a valuable member of
the EBL team during the 12 years with
us and she will certainly be missed!
Wishing you all the very best in your
retirement Julie.
to continue for years to come as In the pages that follow, we share
people rebuild their lives, their homes, some highlights from 2019 and as
and their communities. always acknowledge our passionate
In this newsletter, we provide
details about a number of deserving
charities who are helping people
on the frontline should you wish to
donate or offer your support. To all
people who are out there supporting
on the frontline we say THANK YOU!
In other news, EBL completed a very
robust and thorough NDIS Audit
employees, Board of Management
and Foundation who support us to
make it all happen for people living
with disabilities.
Thank you.
Wendy Warren
Chief Executive
EBL Disability Services
before Christmas. The NDIS Auditors
who work across Australia really
put us through our paces and we
are proud to share that NO non-
conformance was identified across
all of EBL services. In fact, there
were many areas of best practice
acknowledged and we received
heartfelt CONGRATULATIONS
from the Auditors for delivering an
EBL QUARTERLY NEWSLETTER 3