Eaglebrooke January 21 Newsletter | Page 10

NOTES FROM THE ADMINISTRATION OFFICE
Happy New Year , Eaglebrooke !
I hope each of you had a merry Christmas and a wonderful start to this new year ! Like many of you , we are looking forward to a healthy , happy and productive 2021 .
With the health and wellness of our members and community in mind , we are pleased to announce that we are adding to our Yoga program , with new Tuesday evening classes , starting January 5th at 6:00PM in Ballroom 3 .
Please note that our Wednesday morning classes will continue to be held weekly at 8:30AM in Ballroom 3 .
UPDATES & REMINDERS FRONT GATE ACCESS - Barcodes for the front Gate : Due to increasing numbers of Barcode requests , all barcode registration is managed online . PLEASE NOTE : Drop-in requests for Barcodes are no longer served . To obtain a new barcode , please visit https :// www . eaglebrooke . net / barcode-request / to complete barcode registration form . You will be notified via email once your barcode is ready for pickup .
MEMBER BILLING IF YOUR CREDIT CARD ON FILE CARD IS COMPROMISED , EXPIRED OR NEEDS TO BE CHANGED :
• Please contact us via email ( Billing @ Eaglebrooke . com ), phone 863.701.0101 option 5 , or in person to make any necessary changes to your current credit card on file .
• Billing Inquiries , Statement Disputes , Medical Leave Requests and Cancellations :
• Please send any and all billing inquiries , statement disputes , medical leave requests , and cancellation of membership notices in writing to Billing @ Eaglebrooke . com .
ACCOUNT UPDATES Now is a great time to check your current account information – including , but not limited to address , phone number ( s ), email address ( es ), credit card info , and spouse / dependent information . You can review this information by visiting our online billing portal at https :// www . goibsvision . com / WebRes / Club / clubateaglebrooke / LogIn . Any updates can be emailed to Billing @ Eaglebrooke . com .
Have questions , concerns or feedback ? Feel free to reach out to me directly at CMcCorkle @ Eaglebrooke . com .

Cassidy McCorkle

Administrative & Membership Services
10 eaglebrooke newsletter JANUARY