APPENDIX G:
USER TESTING SUMMARY
PURPOSE:
We used the first round of user testing as an opportunity to test alternative ideas we generated to help
our user, Elsa, put on and take off a shirt and obtain quantitative results about what features could be
incorporated into the final prototype. Our team brainstormed four different methods of self-dressing and
developed four individual mock-ups we wanted to test for their ease of use and the various angles and
strengths required of each element.
With user testing, we intended to test four things:
• Whether a horizontal H-shaped board with a hook on top could be used to get the shirt over
the user's head and shoulders
• Whether the user is able to raise her arms up using the rungs of a metal ladder
• Whether the user can put a shirt on placed over two bars extending horizontally toward her
• Whether the user can use a frictional material on the back of her wheelchair to get her shirt
down her back
METHODOLOGY:
Two team members conducted the user testing session with our mockups on February 12th, 2016. The tests
were conducted at the Rehabilitation Institute of Chicago (RIC) in a children’s play room on the second
floor. Elsa sat in her wheelchair throughout the testing process, and the mockups were positioned by the
two team members. During testing, one team member was positioned in front of her wheelchair, one
behind, and a third was tasked to take pictures from the side. The tasks were explained to Elsa in detail and
she was given any assistance required. The tests were concluded by asking her to evaluate the mockups’ ease
of use. The session took 15 minutes to complete.
The H-board was made of a plastic sla