Dorothy House Summer Newsletter 2022 - Page 4

Community palliative care teams

We ’ re in your neighbourhood

There ’ s no place like home , and when people are unwell , this feeling can be stronger than ever .

As part of our Services Review , we spoke to over 2000 patients , families , staff , clinical and community partners through surveys , focus groups and in-depth interviews about our care . We listened to everyone with experience of and interest in our work to understand what aspects of our services worked well , and where there were gaps . We wanted to understand what was important to them about end of life care , and how this care could be improved at a local level .

The feedback was clear ; the care we provide in people ’ s homes is deeply valued . After listening to our patients , we know that our locally-based nurses and carers are amongst our greatest assets . People want more time at the end ; time spent at home with family , not travelling for care and support . As a result , we are building on our community nursing model and bringing our services to the people .
Locally focussed teams
Building on the strong foundations of our Nurse Specialists , we are expanding our community presence by creating ten new local teams , embedded within the community . Each team will have a mix of health professionals with different and complementary skills , meaning we will have specialists based in every community and not just at our site in Winsley .
Working in the heart of each neighbourhood , we will be able to care for even more patients in their homes and in community locations . Our local teams will coordinate patients ’ care with all Dorothy House services , including physiotherapy , occupational therapy , medical consultations , counselling and spiritual support , making sure everyone has appropriate and equitable access to all our our services , focussing on what matters to you .
Some of our patients are ‘ at home ’ in their care facility and following our Services Review , we are now seeking to build stronger relationships with these local care homes . To this end , we will provide more training in end of life care to staff and support these homes through our local community palliative care teams .
Building on the strong foundations of our Nurse Specialists , we are expanding our community presence by creating ten new local teams
The Dorothy House community palliative care teams will include Nurse Specialists , Community Nurses and Clinical Support Assistants . They will be supported by locally managed volunteers , empowered to give patients more personalised support ( social , emotional , practical ), who bring their local knowledge to the Dorothy House teams .
4 Dorothy House Newsletter Spring Summer 2021 2022