Document Management - White Paper (ID 5277).pdf Jul. 2014 | Page 41

The Rules of Record Management 1. Title 2. Creator 3. Subject 4. Description 5. Publisher 6. Contributor 7. Date 8. Type 9. Format 10. Identifier 11. Source 12. Language 13. Relation 14. Coverage 15. Rights To understand how record management (RM) solutions can help to achieve records compliance and mitigate risk, one must first understand the rules and legal constraints that apply to records, especially those in electronic form. The ISO (International Organization for Standardization) 15489: 2001 standard defines records management as “the field of management responsible for the efficient and systematic control of the creation, receipt, maintenance, use and disposition of records, including processes for capturing and maintaining evidence of and information about business activities and transactions in the form of records.” A widely recognized de facto standard of records handling by digital systems across both government and industry is the U.S. Department of Defense (DoD) 5015.02 standard. This guideline outlines in detail the proper way to capture, classify, control, and dispose of electronic records, and is also endorsed by the National Archives and Records Administration (NARA). Much of RM involves identifying official files for retrieval and determining their position within the timeline of the record life cycle. Should the record be classified as active or inactive? Should the record be retained, reformatted, archived, or destroyed? In a regulatory environment, well-defined rules govern each step in this lifecycle. A records schedule refers to an official policy of retention periods and disposal. Digital systems can simplify and streamline record handling by internalizing these rules, which prevents workers from making improper actions, while also automating many of these time-sensitive functions. A records series is the basic unit of categorization for records. Series codes can be created in a way that best suits the organization. Each series category should correspond to an established records schedule. In order to comply with DoD 5015.2 criteria, RM solutions must place restrictions on which files can enter a record series, and once assigned, ensure files cannot be moved or modified. As discussed earlier in this guide, metadata indexing plays the central role of embedding important “data about data.” In the context of records management, however, record metadata should conform to a strict set of universal conventions to make search and audit actions consistent from organization to organization. The Dublin Core Metadata Initiative (DCMI) provides 15 basic metadata categories that are also recommended by ISO Standard 15836 (2003) and NISO Standard Z39.85 (2007): For more details on practical usage of these metadata fields, please visit: www.dublincore.org. Additional metadata fields apply for the pu