DLIFLC Globe Fall 2010 | Page 26

DLIFLC learns from Umbrella Weeks By Natela Cutter, Strategic Communications PRESIDIO OF MONTEREY, Calif. - Information collection teams from the Defense Language Institute Foreign Language Center have begun attending unit Umbrella Weeks in an effort to collect information about language and culture familiarization training needed by deploying forces. With the recent push in military doctrine to include foreign language and culture training for deploying servicemembers, DLIFLC has been at the forefront of organizing this training for the Army and other services, to include the establishment of Language Training Detachments for General Purpose Force servicemembers at three locations this year. “Sgt. Maj. David Ford and I attended the 3rd BCT, 10th MTN DIV “Spartan Lessons” Umbrella Week in March and used surveys and interviews to identify language and culture training issues that need to be resolved and looked at best practices that should be sustained,” said Chief Warrant Officer Christopher Santucci, from DLIFLC. The Umbrella Weeks are a period during which units returning from deployment share information with various Army agencies and Centers of Excellence. Thus far, DLIFLC has sent teams to Umbrella Week events at Fort Wainright, Alaska, Fort Carson, Colo., and Lewis McCord Joint Base in Washington, to conduct surveys and raise awareness about DLIFLC products and services. “The Umbrella Weeks are a great opportunity to meet with troops and commanders to talk with them about their experiences in theater and hear firsthand what their language and culture requirements are. The information we gather will help shape DLIFLC’s current and future support 24 to deploying units and the lessons learned are also disseminated to the larger force through the Center for Army Lessons Learned (CALL),” explained Santucci. In analyzing the survey and interview answers, one common theme that emerged is that most Soldiers felt language and cultural competency were extremely important in accomplishing their mission. Due to the nature of the conflict, even the lowest ranking individuals can have an impact on the units’ mission depending on how they acted in situations that required cultural sensitivity or basic language skills. “Many Soldiers who used interpreters stated that they did not always feel they could trust the interpreter to pass on the full message or understand what they were supposed to convey,” said Santucci. Because DLIFLC’s main customer-base for decades has been the Military Intelligence community, which comprises only about 1 percent of the military population, many other branches of the military are not familiar with the products and services the Institute provides. “During the Umbrella Weeks, we found that most combat arms and support unit commanders were not aware of the language and culture materials they could order free of cost from DLI, or that they could even have instructors from DLI come out to hold classes” explained Santucci. The collection team’s goal was thus to teach commanders how to access online and order DLIFLC language materials. “Aside from continuing to go to Umbrella Weeks to conduct surveys, we are going to concentrate on the better marketing of our products to deploying units,” said Santucci. LSKs - Language Survival Kits provide survival-level language skills needed for basic communication. The kits contain a printable PDF of the LSK guide and audio files in CD-ROM or iPod format online. LSKs are available in more than 55 languages, with up to 10 different topics per language. The product is available for order or download.