Discovering YOU Magazine September 2023 Issue | Page 62

BUSINESS MATTERS

While the technology is still developing and will continue to evolve, there are great technology partners that can help your business harness AI. I always encourage SMBs to partner with innovation-forward companies that build AI technology with the unique needs and interests of SMBs front of mind.

At BILL, we're 100% focused on helping SMBs to get more control, visibility and efficiency in their business. We do this by taking sophisticated and complex AI, and making it simple, accessible and impactful for SMBs. Our advanced software eliminates human error caused by manual data entry and lets you accomplish more tasks in less time. Customers report saving, on average, 50% of time on bill pay thanks to our artificial intelligence simplifying the payments process.

One of our customers, Repurpose, a plant-based materials company, has seen firsthand the benefits of harnessing AI for their business. "Our AP manager is very impressed by the AI technology that BILL employs," says Senior Controller Sarah Sanders. "The pre-populated invoice information makes the bill recording very painless."

By cutting time spent on bill creation and reducing costly human errors, SMBs like Repurpose are able to maximize productivity. Incorporating AI into your workflows successfully can be a gamechanger for your business. BILL can help you save time and focus on your business, thanks to our AI-powered business payment technology that is powerful, secure, and easy to integrate and use.

To learn more, visit bill.com/product/ai to read how BILL is putting AI to work to help businesses thrive.

of every business owner's priorities. The potential for hacking and data breaches is one of the risks associated with some AI tools, particularly free or low-cost options that don't keep your information secure. It's important to partner with a trusted company or organization that is committed to keeping your business information safe and is transparent about the risk landscape.

3. Supporting your team with this transition: AI can change an employee's responsibilities and team dynamics. For example, they may have questions about whether their position will no longer be needed, or how this can help their workload. Take the time to talk with your team early in the process about changes, including opportunities to use the efficiencies gained for their benefit.

4. Don't rush!: Before investing in any technology, take the time to assess whether it is right for you and your business. Talk to fellow business owners and ask for recommendations. Take advantage of free trials and experiments before you integrate. And if you're wondering whether a product is right for you, reach out to a company and ask them for a demo. Third-party review sites might also be a helpful gauge of the pros and cons of a product.

Partnering for AI success

One of the most important considerations is which company you choose to partner with to deliver these AI capabilities for your business. You want to work with technology partners that can

work with you to help customize AI tools to your needs and facilitate integration.